Customer Service Support Specialist
$20 per hourScrubaDub Auto Wash Centers
Job Type
Full-time
- Care Like Family - go above and beyond for your team
- Show Pride - quality service with a smile
- Accountability - own your performance
- Drive Change - commitment to constant improvement
- Safety Always
- Dazzle - provide superior customer experiences
Your Responsibilities and Duties • Field in person and phone inquiries by customers at the Natick carwash. • Provide information about our products and services to customers • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions in our database • Develop and maintain a knowledge base of the evolving products and services • Site upkeep - maintain clean customer lounge and satisfaction cart • Other administrative and support duties to support the site as required Requirements Your Qualifications and Skills • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills Benefits • Competitive Hourly Rate: $20 an hour starting • Medical: we cover 50% of medical and dental insurance premiums • Vacation: You will receive paid vacation, sick, and holiday pay • Personal Car Care: You will receive free car washes and employee discounts on car detailing services for your personal vehicles • Retirement: 401K plan with a 3% employer match • Scholarships - Tuition reimbursement and educational scholarships available Salary Description
$20+ per hour
Vacancy posted 3 days ago
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