Customer Service Representative - State Farm Agent Team Member

Benefits Simple IRA License reimbursement Flexible schedule Health insurance Opportunity for advancement Bonus based on performance Competitive salary Paid time off Training & development About our agency I opened my agency in 2024 and currently lead a growing team of two. Before becoming a State Farm agent, I worked in software sales. I'm a graduate of the University of Florida and the University of Missouri–St. Louis, and as a father of four, family is at the center of everything I do. Giving back to our community is important to me. I'm an active member of the local Chamber of Commerce, proudly support the local minor league baseball team, the Zoo Keepers, and enjoy sponsoring youth sports and community events. Our agency offers health benefits, a Simple IRA, licensing reimbursement, professional development and coaching, a flexible work environment, cash bonuses, PTO incentives based on performance, and excellent opportunities for growth and advancement. Our culture is close-knit, family-oriented, and competitive. I'm looking for someone who is coachable, driven, and enjoys working with people. If you're gritty, accountable, and ready to grow with a supportive team, we'd love to meet you. Role description As a Customer Service Representative - State Farm Agent Team Member with Joshua Murray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr Joshua Murray - State Farm Agent