Remote Enrollment Specialist (Certified Medical Assistant)

Remote Enrollment Specialist (Certified Medical Assistant)

Remote in US

Are you a Certified Medical Assistant looking to continue in healthcare from a remote position while still helping patients? Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is a provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. We are committed to innovation, collaboration, and delivering exceptional service to our clients and their patients. Based in San Francisco and venture-backed, Medsien was founded to reimagine remote care management. Our company prioritizes compassion, integrity, and excellence in all our interactions and operations.

Here at Medsien , our Certified Medical Assistants are able to apply clinical experience, knowledge, insight, and empathy to improve patients\' health care experiences and outcomes. Comprehensive chronic care management benefits patients with 24/7 access to physicians and clinical staff who can meet urgent and ongoing needs. CCM also benefits practices by electronically capturing all patient interactions for real-time continuity of care.

Patient enrollment is the first step in helping our patients and providers manage their chronic conditions more effectively. If patients aren’t taking advantage of our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs, they are missing out on a key tool in managing their chronic illnesses. Our Enrollment Specialists (Certified Medical Assistants) use their training and knowledge to help patients understand the value of utilizing our CCM and RPM programs. Once they understand that enrollment in these programs allows the providers and our team to make real-time, data-driven decisions, they are eager to participate. Improving patient care and clinical outcomes is what we strive to accomplish every day. Medsien’s personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their provider\'s office. We prioritize compassionate quality care.

As an Enrollment Specialist you will educate and enroll eligible patients from our established clinic partnerships. You will connect with eligible patients through outbound calls, resulting in enrollments to achieve your weekly goals. You will help patients navigate and enroll in these programs to better their health and achieve their wellness goals.

As an Enrollment specialist you’ll receive competitive pay including paid training. Fully remote capabilities (Within US only) and better work life balance.

Company Values: Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most.

Key Responsibilities:

• Initiate contact with potential CCM and RPM patients
• Conduct initial assessments to determine eligibility for CCM/RPM services based on established criteria
• Education and Information Sharing:
  • Clearly and compassionately explain the benefits of enrolling in a CCM/RPM program to patients and their families
  • Provide detailed information about the program\'s services, including remote monitoring and care coordination
• Enrollment and Documentation:
  • Assist eligible patients with the enrollment process, ensuring that all necessary forms and documentation are completed accurately
  • Maintain meticulous records of patient interactions, enrollment status, and program details
• Compliance and Regulatory Knowledge:
  • Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services
  • Ensure all patient enrollments adhere to legal and ethical standards
• Performance Tracking:
  • Monitor and track your enrollment performance, striving to meet or exceed enrollment goals

Qualifications:

• National Certification in Medical Assisting
• Residence in the US
• Strong communication skills, both written and verbal
• Empathy and the ability to connect with patients and their families
• Basic knowledge of chronic health conditions and their management
• Comfortable using technology for documentation and communication
• Attention to detail and strong organizational skills
• Ability to work independently and as part of a team
• Sales or customer service experience is a plus but not required

Note: Please ensure you have national certification in Medical Assisting from AAMA, NHA, NCCT, NAHP or similar. Single-state certifications, diplomas, or completion certificates do not qualify.

Training and Development:

You will receive comprehensive training on CCM/RPM program details, enrollment processes, and communication techniques to ensure you are well-prepared for the role.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most. Please attach your Medical Assistant certificate.

This is a 1099 role and does not come with benefits

Schedule: Monday - Friday

Our Process

We will review your application along with all the others we receive and pick the top profiles for a screening call. If you are shortlisted, we will contact you for a brief screening call. If you are not contacted, please don\'t be discouraged—we receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based on merit and qualifications. We are committed to equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!