Proposal Support Specialist (Hybrid)

Job Description

Job Description

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.

Job Description

When an educator or school places an order with Lakeshore, a lot of precise behind-the-scenes work makes sure the right products show up at the right time. As a Proposal Support Specialist, you'll own the setup and accuracy of sourced products in our ERP system — keeping orders on track, data clean, and internal teams aligned. It's detailed, meaningful work that directly supports the teachers and families we serve every day. 

A day on the job looks like this: 

• Set up sourced products end-to-end in our ERP system, ensuring every item detail, selection, and quantity is accurate before an order moves forward. 
• Review and cross-reference project documentation and community scope to verify order accuracy prior to data entry. 
• Partner with Purchasing, Sales, and Planning Operations to confirm product setup is complete and materials are available when orders need to ship. 
• Communicate clearly with internal teams — including Accounting and the sales field — to surface and resolve pricing discrepancies before they affect an order. 
• Identify and reconcile moderately complex order or data discrepancies in a timely way, keeping workflows moving and records reliable. 
• Maintain organized, audit-ready electronic order files in line with company policies and compliance requirements. 

Qualifications

Got the skills and experience? Here’s what we’re looking for:  

Required:

• 2+ years of experience in order processing, data entry, operations coordination, or a closely related role. 
• High school diploma or GED. 
• Proficiency in Microsoft Office Suite — especially Excel and Outlook — and a track record of picking up new systems quickly. 
• Clear written and verbal communication skills, with the ability to coordinate across teams that may have different priorities. 
• This is a hybrid role based at our Carson, CA headquarters; you'll need to be on-site on a regular, scheduled basis. 

Preferred:

• Associate's or Bachelor's degree in Business, Supply Chain, or a related field. 
• Hands-on experience with an ERP system or in a high-volume fulfillment or order management environment. 

What sets you apart:

• You catch what others miss — errors in a spreadsheet, a quantity that doesn't match the scope document, a detail that could cause a delay downstream. 
• When a discrepancy surfaces, you move toward it rather than around it, and you follow it through to resolution without being asked twice. 
• You stay organized even when the work is fast-moving and priorities shift, because you know that clean records today prevent bigger problems tomorrow. 

Additional Information

And here’s our end of the bargain!

At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $25.72–$34.61 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 

To learn more about Lakeshore, visit

Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1