Events Operations Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

About Savory
Savory is a boutique hospitality partner delivering chef-driven food experiences for workplaces, events, and venues. From corporate catering and conferences to social gatherings and high-end galas, we offer everything from boxed meals and buffets to elevated receptions, global menus, and fresh grab & go. Built for quality, flexibility, and seamless execution, Savory has consistently delivered exceptional food and hospitality since 2011.

About the Role
We are seeking a highly driven Senior Operations Manager to lead operational execution for large-scale events, including concerts, backstage hospitality, and high-volume food service programs. In this pivotal role, you will own end-to-end event operations from production planning and logistics through on-site leadership and post-event recaps. Your primary objective is to ensure every event runs safely, on time, and strictly adheres to our brand standards.

The ideal candidate combines hands-on leadership in fast-paced live event environments with the strategic ability to build structure, improve processes, and scale repeatable operations across multiple formats. Success in this role is measured by consistent service quality, strong team performance, seamless execution under pressure, and continuous improvement driven by clear communication and post-event debriefs.

Key Responsibilities
Leadership and Team Development

• Manage, mentor, and develop a team of approximately four to eight employees.
• Partner with the V&E Director to establish priorities and weekly execution plans.
• Communicate clear responsibilities, timelines, and performance expectations.
• Promote accountability, collaboration, and professional growth.

Event Planning and Execution

• Lead the planning and execution of large-scale events and hospitality programs.
• Translate event briefs and client needs into clear operational plans.
• Serve as the primary onsite operations leader.
• Ensure events meet standards for quality, timing, presentation, safety, and food sanitation.
• Develop contingency plans and resolve issues quickly during live events.

Logistics, Staffing, and Assets

• Order, receive, pack, and track event supplies, beverages, snacks, and equipment.
• Create run-of-show plans covering setup, service, breakdown, and load-out.
• Determine staffing needs and build schedules based on event scope.
• Coordinate with culinary, operations, account management, and field teams.
• Ensure equipment and materials are organized, accounted for, and event-ready.

Process Improvement and Communication

• Develop and maintain standard operating procedures for event execution.
• Identify inefficiencies and establish consistent best practices.
• Keep internal teams and clients aligned on timelines and expectations.
• Lead post-event debriefs and implement improvements.

Job Requirements
Experience and Leadership

• Five or more years of experience in event operations, hospitality, production management, or a related field.
• Experience managing large-scale, high-volume, or complex live events.
• Demonstrated success leading and developing teams.
• Ability to balance strategic planning with hands-on onsite execution.

Operational Skills

• Strong knowledge of event logistics, staffing, production schedules, and load-in and load-out procedures.
• Excellent organization, project-management, and problem-solving skills.
• Ability to remain calm and make sound decisions under pressure.
• Strong written and verbal communication skills.

Technology

• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
• Experience working in Microsoft Teams, SharePoint, and other shared cloud-based platforms.

Schedule and Physical Requirements

• Ability to stand and work in active event environments for prolonged periods.
• Ability to lift and carry approximately 5075 pounds.
• Flexibility to work early mornings, late evenings, weekends, and holidays.

Why Join Us

• Salary of $85,000-$95,000, commensurate with experience
• Medical, dental, and vision insurance
• Paid time off
• 401(k)
• Flexible Spending Account and transit benefits
• Cell phone reimbursement

Savory is committed to fostering an inclusive and equitable workplace where all individuals have equal opportunities. We value diversity in backgrounds, experiences, and perspectives.