Nursing Clinical Coordinator, Transplant Services, 40 Hours (Days)

POSITION SUMMARY:

The Nursing Clinical Coordinator for Transplant Services provides clinical, operational, and regulatory leadership for the transplant program, ensuring the delivery of high-quality, patient-centered care across the continuum of transplant services. This role functions in a leadership capacity overseeing transplant coordinators and related staff while maintaining accountability for compliance with CMS, UNOS, and New England Organ Bank requirements. The Nurse Clinical Coordinator collaborates with transplant physicians, multidisciplinary teams, and hospital leadership to support program performance, regulatory readiness, staff development, and patient outcomes. This position balances direct clinical expertise with administrative and managerial responsibilities to ensure safe, effective, and compliant transplant operations.

Position: Nursing Clinical Coordinator

Department: Transplant Services

Schedule: 40 Hours (Days)

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Provide managerial oversight and clinical leadership to transplant coordinators and related staff, ensuring consistent, high-quality patient care and adherence to regulatory and institutional standards.

• Oversee coordination of pre- and post-transplant care, including patient evaluation, donor coordination, listing activities, hospitalization, discharge planning, and outpatient follow-up.

• Serve as a clinical and operational resource for complex transplant cases, supporting staff decision-making and problem resolution.

• Monitors and ensures compliance with CMS, UNOS, Joint Commission, and New England Organ Bank policies; communicates regulatory findings and discrepancies to transplant leadership.

• Lead preparation, submission, and maintenance of required regulatory documentation, audits, site reviews, and transplant program reports.

• Collaborate with transplant surgeons, physicians, nursing leadership, social work, and ancillary services to develop, implement, and evaluate standards of care and clinical protocols.

• Oversee transplant program data integrity, including monitoring data submissions, mentoring data management staff, and maintaining adverse event logs.

• Provide education to patients, families, and staff regarding transplant processes, expectations, and post-transplant care.

• Participate in budget planning, resource allocation, and operational improvement initiatives in collaboration with transplant leadership.

• Support staff onboarding, competency validation, scheduling coverage, performance feedback, and ongoing professional development.

• Represent the transplant program in internal committees, multidisciplinary conferences, and regional or national transplant-related activities.

• Provide onboarding, training, and support in Transplant.

• In the collaboration with the Medical Director and Nurse Director of Transplant, lead the hiring, onboarding, training, scheduling, and supervision of nurses.

• Collaborate with managerial personnel in Renal and Transplant to ensure appropriate resource allocation.

• Assist staff to accurately interpret and reinforce adherence to established policies, procedures, protocols, guidelines, and standards.

• Ensure role model practice pattern that is compliant with established practice, standards, policies, protocols, procedures, guidelines, statutes, and regulations.

• Participate in collaboration with appropriate nursing leaders in the development of clinical nursing competencies and practice standards appropriate for the care of patients in the renal transplant setting.

• Implement clinical and administrative duties in a manner that preserves and protects autonomy, dignity, confidentiality, and rights, and in a non-judgmental and non-discriminatory manner that is sensitive to and demonstrates respect for practices and staff diversity.

• Accountable for the competent performance of assigned managerial and administrative duties.

• Provide staff with timely, constructive written and verbal feedback regarding their professional development.

• Conduct, when necessary, an independent investigation of employee incidents involving clinical practice issues, including review of employee personnel files, discipline records, and evaluations.

• Initiate disciplinary action in accordance with policy and procedure. Documents actions and communicates outcomes with the Nurse Director

• Provide for a safe patient care environment and support the hospital's risk management program through the timely and accurate completion of employee injury reports, incident reports, and other required paperwork.

• Participate in the development and maintenance of operational systems related to staffing, scheduling, payroll, and acuity.

• Responsible for own ongoing professional development. Independently identifies own learning needs and participates in ongoing educational activities to enable competent performance of assigned administrative and clinical duties.

• Complete the annual mandatory hospital and departmental educational requirements such as BCLS recertification, safety and infection control review, department leadership competencies, etc.

Other

• Utilizes the hospital's Values as the basis for decision making and to facilitate the division's hospital mission.

• Follows established hospital infection control and safety procedures.

• Performs other duties as needed.

• Must adhere to all of BMC's RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required.

JOB REQUIREMENTS

EDUCATION:

• Bachelor of Science in Nursing (BSN) required.

• MSN Preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

• Current License to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts required

• Requires current Basic Life Support Certification

• Certified Clinical Transplant Coordinator (CCTC) or equivalent transplant -related certification preferred

EXPERIENCE:

• Minimum five (5) years of clinical nursing experience required with at least three (3) years of transplant or dialysis-related experience. Or an equivalent combination of education and experience.

• Prior leadership, supervisory, or nurse management experience in a transplant, dialysis, or specialty clinical setting preferred

KNOWLEDGE AND SKILLS:

• Advanced knowledge of transplant clinical processes, regulatory standards, and patient care coordination.

• Demonstrated leadership and staff management skills.

• Strong analytical and problem-solving abilities.

• Effective interpersonal and communication skills with patients, families, clinicians, and regulatory bodies.

• Ability to manage complex workflows, competing priorities, and regulatory deadlines.

• Proficiency with electronic medical records, databases, and Microsoft Office applications.

• Strong analytical and problem-solving abilities.

• Ability to work independently while collaborating within multidisciplinary teams.

• Ability to communicate effectively and collaborate with interdisciplinary healthcare team members, leadership, operations, pharmacy, and ancillary services to ensure timely resolution of patient care and operational issues and to promote patient flow.

• Ability to independently manage daily unit operations in the absence of the nurse director, including staffing, scheduling, budgeting awareness, problem resolution, and decision-making to ensure safe, efficient, and high-quality patient care.

• Ability to serve as a clinical and professional role model by demonstrating ethical decision-making, adherence to organizational values, Magnet principles, infection control and safety practices, and culturally competent care, including appropriate use of interpretive services.

• Skill in promoting staff professional development through competency assessment, assignment planning, facilitation of in-services, support of continuing education, and coordination of preceptor and orientation programs.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE : This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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