Strategy and Operations Director

Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people’s health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role Nourish is looking for highly strategic, motivated, and analytical Strategy & Operations Directors to join our growing team. In this role, you’ll work on high-priority projects — from strategy through execution — driving tangible impact across the organization and shaping how we scale access to high-quality nutrition and metabolic care nationwide. This role is designed as a central entry point for stellar candidates interested in Director-level S&O roles at Nourish — we will thoughtfully match exceptional candidates to the team that best fits their skills, interests, and business priorities. This is a unique opportunity to build from the ground up at a mission-driven, fast-growing healthcare company. If you thrive in fast-paced, high-ownership environments, love solving ambiguous problems, and want to help scale a company redefining how healthcare works — we’d love to meet you. This is a full-time, NYC-based role (3+ days/week in our Flatiron office, with some remote flexibility). Key Responsibilities: Strategic Planning & Execution: Define and own the strategic roadmap for your function, driving high-impact initiatives and special projects end-to-end (from problem framing to execution and measurement) KPI Ownership: Establish, manage, and report on key performance metrics, tracking success and identifying areas for optimization Operational Initiatives: Design and implement scalable operating models and system improvements to drive growth and efficiency across business functions Cross-Functional Collaboration: Partner with teams across Nourish to align on goals and deliver on key initiatives Data-Driven Decision Making: Analyze key business metrics, leveraging data and analysis to surface insights, guide decision making, and measure impact People Management & Leadership: Build and lead high-performing teams with a focus on developing talent Note : Exact scope of work may vary depending on the team you join. We’ll be sure to discuss in detail with you once we’ve identified the best fitting role/team. We’d love to hear from you if: You have 6-10 years of experience with a mix of strategy work (e.g., management consulting, finance, business operations) and direct start-up experience You’re a strategic operator who can balance long-term vision with hands‑on execution. You’ve led teams before and are excellent at people management & driving teams to high performance. You’re results-driven and metrics-oriented , and not afraid of ambitious targets. You have strong analytical and structured problem-solving skills ; comfortable modeling and drawing insights from data (Excel / SQL a plus) You are an excellent communicator who can synthesize complex insights into actionable recommendations You are a self-starter with high bias for action , comfort with ambiguity, and willingness to dive into details You have strong organizational and project management skills with attention to detail while managing multiple priorities You have a passion for improving healthcare access and outcomes through innovation and scale #J-18808-Ljbffr Nourish