Events Coordinator

We are a global engagement marketing agency that creates human‑centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not‑for‑profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions. We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries. Job Objective To serve as event coordinator for variety of association and/or corporate clients. #LI-Remote Compensation $27.00 - $28.85 hourly Main Responsibilities Serve in a support role to event manager on an array of events ranging from fully in‑person, virtual or a hybrid model Work with department technologies and tools, virtual event platforms, registration platforms, exhibit floor module and event mobile apps, etc. Respond to registration email inquiries. Make registration record updates, cancellations, refunds, etc. Maintain registration and housing tracking reports Manage VIP rooming lists, requirements, hospitality services Maintain department files and historical event documentation. Source variety of event materials such as lanyards, sponsorship items, etc. Actively participate in monthly client meetings. Travel onsite to events, support onsite activations All other duties as assigned Job Requirements 1‑5 years of event experience Experience in association or corporate markets and multi‑client environment preferred Experience working in Cvent and/or Map Your Show, a plus VIP customer service, ability to deliver white glove service Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion Team focus but independent judgment and vision Solutions‑oriented, creative problem solver Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environment. Eager to learn with a desire for career growth in the events industry Professional and Leadership Competencies Team‑focused with independent judgment and vision. Solutions‑oriented and creative problem solver. Strong interpersonal skills and ability to interact professionally with clients and colleagues. Commitment to continuous improvement and adaptability in changing environments. Specific Technical Skills Cvent, Map Your Show or other event technologies, a plus Other Requirements Travel: Approximately 20%, chiefly 4‑5 day blocks of time Benefits Summary MCI USA is an established, family‑friendly company offering outstanding benefits and significant growth opportunities. PTO 13 paid company holidays, including closure Christmas Eve through New Year’s Day 401K Medical, dental, vision and supplementary insurances Employer‑paid group life insurance, short‑term and long‑term disability Employer‑paid family building benefit (fertility, adoption and surrogacy) At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, sexual orientation, marital status, age or physical/mental ability. MCI USA is proud to be an equal opportunity employer. If you need any accommodations during the application or interview process, please reach out to our senior vice president of people and culture. #J-18808-Ljbffr