Patient Accounts Coordinator

Major Responsibilities:

Accurately post high volumes of payments, denials, and adjustments from ERAs, paper EOBs, and patient payments.

Ensure






timely






and






accurate






posting of bank lockbox payments, 835 files, credit card and check payments, and Accounting GL transfers.

Post electronic and manual account adjustments, including reviewing adjustment requests and reports for






reconciliation






accuracy.

Apply non-cash vouchers to






appropriate patient






accounts with precision and timeliness.

Monitor and resolve unapplied cash daily, ensuring prompt reconciliation and resolution of accounts.

Reduce undistributed cash from both clearing and patient account perspectives.

Reconcile posted payments with bank deposits and remittance files to ensure financial accuracy.

Accurately post all denials and route them to the






appropriate departments






for follow-up.

Investigate and resolve payment inquiries from other Revenue Cycle departments.

Identify






trends in payment posting issues and recommend






process






improvements to reduce recurring errors.

Research and investigate missing payments to ensure complete and






accurate






account posting.

Prepare remittances for application and resolve discrepancies between expected and actual reimbursements.

Prepare summaries of cash applied for daily cash balancing and ensure batch totals match deposited amounts.

Forward






appropriate documentation






to the Reconciliation team for final review.

Maintain expert-level






proficiency






in integrated systems and applications.

Perform administrative tasks such as filing, photocopying, and PDF processing of related documents.

Apply advanced accounting and accounts receivable (AR) management skills to support financial integrity.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

Associate degree or Equivalent Experience

Experience Required:

4 years of






Experience in Project Management or Cash Operations related fields.

Knowledge, Skills & Abilities Required:

Accuracy and attention to detail

Organizational and time management

Reading and understanding EOB

Initiative and Team Collaboration

Good organizational ability and communication skills

Basic bookkeeping and strong mathematics aptitude

Consistently exercise logic and reasoning to assess and resolve problems

Physical Requirements and Working Conditions:

Lifting 10 pounds or more for mailing.

Sitting for extended periods of time.

Preferred Job Requirements

Preferred Education:

Bachelors Degree or






5






years of revenue cycle experience

Preferred Experience:

Experience in Project Management or Cash Operations related fields.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.