Network Engineer III

Minimum Requirements Education: Associates degree in Information Technology or Business, or equivalent professional experience and relevant training. Experience: 8 years or more experience with network administration and security and systems such as Cisco, Palo Alto, Citrix, or other technologies relevant to this role. or Any appropriate combination of education and experience as determined by management. Travel: 15% Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday; however, work may be performed at any time on any day of the week to meet business needs. Key Responsibilities Work Complexity Maintains, monitors and supports network security, VPN, wireless, load balancing, routing and switching infrastructure. Follows defined procedures to monitor systems and resolve problems. May support one or more infrastructure platforms of medium to high complexity with multiple concurrent users ensuring control, integrity, accessibility and performance. Project Planning Participates and may take lead in short‑term planning efforts with stakeholders and Business Technology Leaders. Works with project teams to understand business needs, makes recommendations for solutions and ensures business needs are met. Works with other engineers to understand technical requirements. Participates in vendor meetings to determine appropriate solution, implementation plans and/or support planning. Operational Support Monitors alerts and takes appropriate actions; performs routine maintenance tasks for assigned systems such as backups and patch management; performs health checks based on check‑lists, makes recommendations for remediation or additional checks to perform. Monitors network operating capacity in terms of response time, availability and security, monitors hardware/software activates and resource utilization for capacity planning, makes recommendations for network upgrades as needed. Identifies problems and optimizes performance as needed; escalates as appropriate; follows change management process and procedures. Analyzes and reports on operational metrics to ensure success in process improvements and capacity planning; provides recommendations for improvements needed. Provides production support for escalated items, troubleshoots problems, notifies appropriate resources in the event of failure and works with resources to resolve issues; complies with service level agreements. Adheres to security requirements and procedures, reports issues as appropriate, makes recommendations for any necessary improvements. Documents new or modified functions, modules, network or systems. Performs other related duties as required and assigned. Work Location This role follows a hybrid work model, offering a blend of onsite collaboration and remote flexibility. Team members are required to spend part of their week onsite at our Menasha, WI office to support teamwork, learning, and in‑person connection while enjoying the autonomy and focus that remote work provides. Benefits Industry‑leading benefits are provided as an investment in the lives of team members and their families. Comprehensive benefits information is available to regular/full‑time team members. Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. #J-18808-Ljbffr Faith Technologies