Business Development Executive (Remote US Based only)

The Business Development Executive will play a pivotal role in generating pipeline opportunities qualifying leads and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing solution teams and delivery leadership this role requires a deep understanding of digital customer experience (CX) AI-driven solutions data analytics and omnichannel engagement strategies. The executive will leverage market insights predictive analytics and customer intelligence to build compelling data-supported value propositions that drive business impact for clients.

KEY RESPONSIBILITIES:

• Lead Generation & Qualification:  Source and qualify new leads through inbound outbound event-driven and prospecting.
• Pipeline Management:  Build and manage a healthy balanced full-funnel sales pipeline across all Sutherland services ensuring consistent movement of opportunities from prospecting to closure.
• Consultative Solution Selling:  Position Sutherlands digital-first AI-enabled solutions effectively by understanding client pain points business needs and operational challenges.
• Data-Driven Storytelling:  Leverage customer operational and market data to present clear business-impacting value propositions.
• Client Engagement:  Initiate and support executive-level conversations with prospective clients including CxOs to influence digital transformation agendas.
• Market & Competitive Intelligence:  Stay ahead of industry trends competitive movements and emerging technology innovations to inform sales strategies.
• Collaboration:  Partner with marketing tech and delivery teams to align go-to-market (GTM) efforts and craft tailored solutions.
• Operational Excellence : Track and optimize key KPIs including sales cycle length proposal-to-win ratios and conversion rates.

Qualifications :

Key Result Areas (KRAs):

Measure of Success

• Pipeline Growth & Health;
  • Growth in qualified opportunities across all services
• Revenue Generation;
  • New revenue from digital transformation deals ACV/TCV targets
• Lead Conversion Rates;
  • Qualified leads lead-to-opportunity and opportunity-to-close conversion rates
• Consultative Sales Impact;
  • Number of consultative engagements and business cases developed
• CxO-Level Engagements;
  • Number of strategic executive-level conversations initiated
• Market Positioning & Thought Leadership;
  • Participation in industry events publications and content contributions
• Sales Cycle Optimization;
  • Reduction in average deal closure time and dwell time within pipeline stages
• Operational Efficiency;
  • Proposal-to-win ratio improvements adherence to pipeline progression KPIs
• Client Retention & Expansion;
  • Growth in upsell/cross-sell opportunities within existing accounts

B. Critical Competencies

• Digital & Technology Acumen:  Deep understanding of AI automation cloud SaaS and digital CX platforms.
• Data-Driven Decision Making:  Strong analytical skills with the ability to translate data insights into sales strategies.
• Consultative Selling & Business Case Development:  Ability to develop compelling ROI models and business-impact cases.
• Market Intelligence:  Awareness of industry disruptions competitor strategies and digital trends.
• Customer-Centric Approach:  Proficient in customer journey mapping VoC analysis and personalization tactics.
• Agility & Adaptability:  Thrive in fast-paced evolving environments; able to pivot strategies quickly.
• Stakeholder Management:  Capable of building executive-level relationships and driving cross-functional collaboration.
• Communication & Storytelling:  Exceptional skills in presenting data-supported narratives and influencing decision-makers.

A. Education & Experience

• Bachelors or masters degree in business Data Science Technology or related field.
• Prior experience in a B2B technology-driven consulting inside sales or digital transformation sales environment.
• Familiarity with BPO IT services or enterprise solutions preferred.

Additional Information :

EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Remote Work :

Yes

Employment Type :

Full-time