Polish Customer Support Specialist

at speakit Do you speak Polish fluently? Work for the world’s largest multinational company, join a dynamic & multicultural team and let your new journey begin in Greece! If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for! What you will need to do: Act as the first point of contact for all the Polish-speaking customers Identify and assess customers’ needs to achieve satisfaction Assist customers to manage/secure their account & passwords Resolve customers’ online store post-sales requests Deliver high-quality support Manage large amounts of incoming calls & emails Build sustainable relationships and trust with customer accounts Handle customer complaints, provide appropriate solutions Requirements Native-level or near-native level in Polish language, along with good English skills Tech savvy, curious and problem-solving acumen Able to identify technical issues and suggest immediate solutions to clients Provide systematic assistance to customers in a communicative manner High School Diploma holder Flexible to work night shifts/ weekend shifts (if applicable) Active listener Prior customer support experience would be an advantage Benefits Excellent salary 14 salaries Performance-based bonus First-class ongoing training and development Remote opportunities all over Greece Career development opportunities Relocation package in case you reside outside of Greece Employee relations team to assist you with integrating the Greek lifestyle & culture The position requires relocation to Greece #J-18808-Ljbffr Employers from Greece