Manager, Business Analytics

Manager, Business Analytics

At Altisource we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents 15%+ market share of the $1.8tn US Originations market.

Are you detail-oriented and have exceptional problem-solving & decision-making skills? If you have passion and zeal for training and delivery, Altisource is the place to nurture your career!

We are looking for an L&D Trainer with a passion for the mortgage industry to develop and manage client relations under the Altisource umbrella. This is a great time to join the team and be a part of a growing and stable organization.

This Bengaluru based role and will start working remotely for now.

Job Description

If you have the right business instincts and are analytically awesome? Are you highly driven and energized by solving complex problems? Are you ready to work for a successful, growing and proven company where ownership, accountability and performance are rewarded? If so, nice to meet you; Join the team at Altisource® to help revolutionize how homes are bought and sold in the United States with Owners.com and Hubzu.com. This is a best of both worlds opportunity where you can participate in a true startup with the backing and financial security of Altisource® a leading provider of real estate transaction services.

We are looking for an experienced, brilliant and innovative Manager, Business Analytics, reporting directly to Vice President, Analytics and Strategy. In this role, you will manage a team of few individuals, and will directly working with the leadership team across Product, Technology and Ops functions to identify and solve critical problems and build scalable solutions to deliver large business upside. If you are up for the challenge, keep reading!

Analytics function within Hubzu.com and Equator.com (Altisource marketplace businesses) serves as the bedrock of our growth model enabling best-in-class customer experience for our real estate buyers, sellers and agents.

You will be responsible for driving the maturity and excellence of our analytics function, including implementing best practices on collection, reporting and analysis of website/apps data to drastically improve the user experience. You will also work cross-functionally with Product, Technology and Business Ops teams to collaboratively implement such enhancements. You'll serve in a pivotal role, helping shaping our complete suite of products, served across our websites, apps and CRM system.

You will work in a highly qualified and competent Analytics team. Our goal as a group is to drive powerful analytics solutions with scalable results. We take our expertise in consumer psychology, quantitative modeling, and data science and apply it to our huge customer base to drive large business upside.

Qualifications

1. Lead discovery and execution of insights on customer behavior & outcomes from the web traffic data

a. By (i) advancing the understanding of customer base behavior across teams, (ii) provide critical feedback to product team, and (iii) influence traditional as well as digital marketing strategy

b. Execute a data and reporting strategy through a combination of (i) Data consolidation, validation, gap analysis and (ii) creation of holistic dashboards and presentations to executive leadership to inform and launch new lines of enquiry

2. Drive reporting efficiency by making data available when-and-where it is needed

3. Leverage leadership skills to develop a real dialogue in the business about challenges, opportunities, options and actions by

o Identifying and disseminating relevant variance

o Surfacing key options for consideration, and actively drive conversation till decisions and actions are taken

4. Build and execute our proprietary advanced data models (property recommendation, buyer suspension etc.)

5. Synthesize and translate needs of multiple teams into A/B tests

a. Design and implement the full cycle of A/B testing from hypothesis creation to post experiment analysis and presentation of results

6. Coordinate accurate tagging and tracking for customer journeys across

a. Website implementation (Events, Virtual Page views, Custom Dimension/Metrics)

b. Marketing campaigns (Display, SEM and Email)

7. Find, Explore and Use tools that can accelerate our delivery of more great features!

Additional Information

Prosperity

• Competitive base salaries - we believe the top talent deserves the top dollar!
• 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Flexible Spending Account
• Life insurance, short-term, and long-term disability

And Happiness!

• Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year
• Free snacks, drinks and coffee
• Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
• Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Got a question? Contact our Talent Acquisition Team at View email address on click.appcast.io.

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.