Patient Dining Services Manager 1

Role Overview Patients are the heart of everything we do! Sodexo is seeking an experienced Patient Service Manager 1 to lead daily operations for our food team at Christiana Hospital , located in Newark, DE . Christiana Hospital-Newark is a 1039 licensed bed acute care Level 1 Trauma Center. Christiana Care is Delaware's largest healthcare provider and serves as a regional leader in advanced medical treatments and patient‑centered care, making a tangible impact on thousands of lives every day. What You'll Do evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; lead and develop a team of frontline associates; oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery; collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience; perform tray assessments to ensure food quality and presentation and tray accuracy; exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or perform management functions that include direct supervision of hourly associates, including employee development. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, such as experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement What You Bring excellent leadership and communication skills with the ability to maintain the highest standards and implement company policies; passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm, and Service) behaviors are followed daily; knowledge of nutrition and specialized diets; experience with oversight of diet offices; and/or strong management skills, preferably in health care. Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent experience We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr