Front Desk / Client Experience Coordinator -- Weekend

$17 - $19 per hour

Full-time

Nurture Aesthetics & Wellness

Job Description

Front Desk / Client Experience Coordinator — Weekend

Nurture Aesthetics & Wellness | Westerville, OH
Part-Time | Saturday & Sunday, 12:00 PM–5:00 PM
10 hours per week | $17–$19/hour

About Nurture

Nurture Aesthetics & Wellness is a locally owned, nurse-led boutique aesthetics and wellness practice in Westerville. We pride ourselves on providing an elevated but approachable experience where clients feel welcomed, cared for, and never rushed.

As we continue to grow, we're looking for a dependable, outgoing Front Desk / Client Experience Coordinator to become the face of Nurture on weekends.

This is more than a traditional receptionist position. We're looking for someone who enjoys connecting with people, takes initiative, and understands how the small details can create an exceptional client experience.

Schedule

Saturday: 12:00 PM–5:00 PM
Sunday: 12:00 PM–5:00 PM

Approximately 10 consistent hours per week .

Weekend availability and reliability are essential for this position.

Responsibilities

Warmly greet and check in clients
Schedule and rebook appointments
Answer incoming phone calls, texts, and basic client questions
Assist with client checkout and payment
Educate clients on Nurture services, promotions, memberships, and skincare products
Help clients navigate online booking and membership benefits
Support providers throughout the day
Maintain a clean, organized, and elevated reception and retail area
Restock retail products and client amenities as needed
Help identify opportunities to improve the overall client experience
Encourage appropriate rebooking and follow-up
Assist with occasional administrative or marketing-related tasks during downtime

Who We're Looking For

Our ideal candidate is:

Warm, polished, friendly, and confident
Extremely reliable and punctual
Organized and attentive to detail
Comfortable talking with clients in person and over the phone
Able to multitask while maintaining a calm, welcoming environment
Comfortable learning about aesthetic treatments, skincare, and wellness services
Naturally good at recommending services or products without being pushy
Self-motivated and able to identify what needs to be done without constant direction
Excited to work within a small, growing business

Previous experience in aesthetics, med spa, skincare, wellness, hospitality, retail, reception, or customer service is preferred but not required for the right person.

Compensation & Perks

$17–$19/hour based on experience

You'll also enjoy:

Consistent weekend hours
A beautiful boutique work environment
Training on our services, products, and client experience
Employee perks/discounts
Opportunity for additional hours as Nurture continues to grow
Opportunity to take on additional responsibilities for the right person

To apply, please submit your résumé along with a brief introduction telling us why this position caught your attention and why you think you'd be a great fit for Nurture.

Apply

Vacancy posted 3 days ago

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