Front Desk / Treatment Coordinator

CaliDental

Job Description

Front Desk / Treatment Coordinator

We’re looking for a friendly, organized, and driven Front Desk / Treatment Coordinator to join our team. This role is essential in creating a great patient experience while helping patients understand and move forward with their treatment plans.

What You’ll Do

Greet and welcome patients, ensuring a positive first impression
Check patients in/out and provide necessary paperwork
Answer phone calls and assist with scheduling, questions, and patient needs
Schedule, confirm, and manage appointments and treatment plans
Clearly explain treatment options and help patients move forward with care
Present financial options (CareCredit, LendingClub, etc.) and assist with collections
Verify insurance eligibility and review benefits with patients
Maintain accurate patient records and ensure HIPAA compliance
Keep the front office organized, clean, and running efficiently

What We’re Looking For

Strong customer service skills with a friendly, professional attitude
Experience in dental/medical front office, treatment coordinating, or similar role preferred
Ability to communicate treatment plans and build patient trust
Familiarity with insurance verification, PPOs, and EHR systems
Strong organizational and multitasking skills
Sales or case acceptance experience is a plus
Spanish speaking is a plus

Compensation

Pay based on experienc

Compensation is based on experience and qualification

Nothing in this job description restricts CaliDental’s right to assign or reassign job duties and responsibilities for this position at any time.

Apply

Vacancy posted 24 days ago

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