Clinical Case Management Supervisor

Job Description

Job Description

TITLE : Clinical Case Management Supervisor
REPORTS : Program Director
FLSA CODE : Exempt
PROGRAM : Bronx Re-Entry - 1328 Clinton Ave. Bronx, NY 10456

MAJOR FUNCTIONS:

Under the direction of the Program Director, the Clinical Case Management Supervisor is responsible for the delivery of all clinical and case management services in an OASAS 820 certified reintegration program. They ensure the quality of treatment services, the fidelity of service delivery, timely documentation of all group and individual counseling services and support services delivered by the facility’s case management staff. The Case Management Supervisor will provide direct supervisions for all case management staff and is responsible for oversight of job performance of the case management staff. They are responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards.

SPECIFIC DUTIES & RESPONSIBILITIES:

• Directs and implements clinical care and case management services for the reintegration program.
• Conducts regular and direct observations of all treatment activities.
• Implement and ensure compliance with all policies and procedures and protocols.
• Ensure compliance with all referent communications, legal communications, and HRA STARS reporting.
• Provide crisis intervention services as necessary and required.
• Conduct utilization review, incident management and review and quality assurance reviews.
• Assure that staff maintains accurate and confidential clinical records that comply with external monitoring agency standards and internal policy and procedures.
• Prepare all proposals and reports as needed.
• Assume responsibility for program operations in the absence of the Program Director.
• Assure all staff members are adequately trained.
• Provide and implements formal orientation plan to newly hired direct subordinate staff.
• Conduct regular clinical and administrative meetings with staff.
• Provide direct supervision for designated staff as per Odyssey House policies. Prepare and review written annual evaluations on staff under their supervision.
• Provide ongoing training for case management staff and participate in Odyssey House in-service trainings.
• Lead quality improvement activities in collaboration with Program Director.
• Represent Odyssey House at community and public forums.
• Other relevant duties as assigned by Program Director.

REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor Level Clinical Degree and four (4) years of experience working in a human service setting preferred.
• Two (2) years’ experience in an administrative and/or clinical supervisory role preferred.
• Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.) required.
• Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs)
• Must be able to work a flexible schedule.
• This position will require availability as needed including on call responsibilities.

In addition, Odyssey House offers to our Supervisor of Case Management:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Legal Assistance through ARAG
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.