Clinical Case Manager

Job Title CLINICAL CASE MANAGER – QUEENS SUPERVISED RELEASE PROGRAM About CJA The New York City Criminal Justice Agency (CJA) is a not‑for‑profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA serves as the city’s main pretrial services agency, providing services to over 200,000 persons arrested annually in New York City. The agency’s programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week within the five boroughs of NYC and employ over 300 citywide. Program Summary Supervised Release Program in Queens Criminal Court screens targeted defendants for release at criminal court arraignment. Participants must maintain face‑to‑face and telephone contact with the program, participate in an assessment process to identify needs such as substance use and mental health, and agree to program monitoring of court appearances and re‑arrests. Primary Responsibilities Review release conditions, program agreement, and consents for disclosure with participants. Conduct intake/assessment interviews, administering evidence‑based tools to identify mental health and/or substance abuse problems. Monitor a caseload of high‑risk and high‑needs participants, provide supervision, and make referrals to voluntary social service interventions. Verify participant contact information and assign supervision levels. Maintain face‑to‑face and telephone contact; monitor re‑arrests; prepare written progress reports for court. Communicate with defense attorneys and referral agencies until transfer or completion of reporting responsibilities. Update computerized case‑management appointments and produce periodic compliance reports. Complete required documentation and maintain all data set reporting requirements in the agency database. Appear and advocate in court regarding participants’ compliance as needed. Participate in staff meetings and ongoing trainings; identify opportunities for staff development. Qualifications MSW or relevant master’s degree required with at least 3 years of related experience. Knowledge of NYC Court Operations preferred. LMSW, LCSW or LMHC preferred. Familiarity with Alternative to Detention, Alternative to Incarceration, or other advocacy program models. Working knowledge of treatment programs (substance abuse, mental health, etc.) and support services for referrals. Ability to exercise sound and quick judgment. Excellent communication and writing skills. Computer literate with ability to adapt to changing technology. Bilingual skills preferred; Spanish a plus. Willingness to work evenings and weekends if needed. CASAC or CASCT encouraged to apply. Hours Monday–Friday, 9 AM‑5 PM (one day remote) Salary $73,778.82–$77,643.68 annually Benefits Health, dental and vision insurance; comprehensive mental health and wellness program; Employee Assistance Program; four weeks of vacation; paid holidays; retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development, offering staff varied opportunities for in‑house job training and external professional development. EEO Statement The New York City Criminal Justice Agency is an Equal Opportunity Employer. CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. #J-18808-Ljbffr