ELC Coordinator/Trainer - Prospect CLT

General information

Job Title

ELC Coordinator/Trainer - Prospect CLT

Date

Monday, April 20, 2026

Entity

Prospect International Airport Services

State

North Carolina

City

Charlotte

Base Pay Rate:

$ 15.00

Full/Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift, P.M. shift

Requirements and Description

With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more— Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary:

Responsible for delivering structured training programs that prepare employees for successful job performance. This role facilitates onboarding and On-the-Job Training (OJT), ensuring all trainees understand company standards, safety protocols, and operational procedures. The Trainer evaluates performance, provides coaching and feedback, and maintains accurate training records.

Benefits:

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
• Voluntary Additional Coverages: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
• Paid Time Off (PTO) – Location specific leave policy.
• Exclusive Travel Discounts:
• Wizard Perks – Industry-exclusive deals on hotels, car rentals, cruises, and more!
• Concur – Discounted cars and hotels
• Tuition Discount with Purdue Global.

Job Duties:  

• Deliver structured training sessions, including onboarding and On-the-Job Training (OJT), in accordance with company standards
• Develop and update training materials and standard operating procedures (SOPs)
• Assess trainee performance through observation, evaluations, and feedback, ensuring readiness for independent work
• Provide coaching and corrective guidance to reinforce service standards, safety protocols, and operational procedures
• Maintain accurate training records, attendance logs, and compliance documentation
• Ensure all trainees adhere to company policies, dress code, and regulatory requirements (e.g., security protocols)
• Serve as a subject matter expert (SME) and point of contact for trainee questions and operational guidance
• Promote a professional, safety-focused, and customer-service-oriented work environment
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.  

Qualifications:  

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state requirements.
• Possess a valid Driver’s License.
• Reliable Transportation
• Proficient in Microsoft Office Suites
• Proficient with technology platforms and systems
• Training experience strongly preferred but not required

Physical requirements:  

• Must be able to frequently lift, move up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:  

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements. 

"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."