Patient Service Representative

Join Sutter Health!Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. HS Diploma or equivalent education/experience TYPICAL EXPERIENCE: 1 year of recent relevant experience.Job Shift: DaysSchedule: Full TimeShift Hours: 8Days of the Week: Monday - FridayWeekend Requirements: As NeededBenefits: YesUnions: NoPosition Status: Non-ExemptWeekly Hours: 40Employee Status: RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $32.16 to $45.02 / hourThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.