Network Support Engineer

Network Support Engineer# Network Support EngineerJB-CHI Howard - Niles, IL 60714; JB-CHI Oakton - Niles, IL 60714## OverviewSalary Range$75,000.00 - $100,000.00 SalaryPosition TypeFull TimeTravel PercentageNoneCategoryInformation Technology## Description**Essential Duties and Responsibilities****Network Infrastructure:*** Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and scalable connectivity across all company locations.* Maintain and troubleshoot network hardware including routers, switches, firewalls, load balancers, VPN concentrators, and wireless access points.* Monitor network performance, availability, and security using industry-standard tools; proactively identify and resolve issues before they impact operations.* Plan and execute network upgrades, expansions, and migrations with minimal disruption to business operations.* Manage IP addressing, DNS, DHCP, and other core network services.* Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records.**Server Virtualization and Cloud:*** Administer and maintain server virtualization environments using VMware vSphere/ESXi and Microsoft Hyper-V, including provisioning, performance tuning, and capacity planning.* Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource groups, storage accounts, and Azure Active Directory integrations.* Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures across on-premises and cloud environments.* Monitor virtualization host health, resource utilization, and storage performance to ensure optimal availability and scalability.**Identity, Access, and Security:*** Implement and manage Single Sign-On (SSO) solutions to streamline user authentication across enterprise applications and services.* Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure access policies across the organization.* Develop and enforce network security policies and procedures, including firewall rules, access control lists (ACLs), intrusion detection/prevention systems (IDS/IPS), and VPN configurations.* Manage Azure Active Directory and on-premises Active Directory integration, conditional access policies, and identity governance.* Ensure compliance with industry standards and regulatory requirements relevant to network infrastructure and data protection.**Collaboration and Support:*** Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated solutions.* Respond to and resolve network-related incidents and service requests in a timely manner; participate in on-call rotation as needed.* Evaluate emerging networking and virtualization technologies and make recommendations for adoption to improve performance, reliability, and cost-efficiency.* Provide technical mentorship and guidance to other IT staff on networking and workstation support escalations.## Qualifications**Education:*** Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of education and experience.**Experience:*** Minimum 5 years of experience in network engineering, administration, or a related role in a mid-to-large enterprise environment.* Hands-on experience with enterprise-grade routing and switching platforms (e.g., Cisco, Meraki, Arista).* Demonstrated experience designing and supporting multi-site WAN architectures, including MPLS, SD-WAN, and site-to-site VPN solutions.* Proven experience administering VMware vSphere/ESXi and Microsoft Hyper-V virtualization platforms in production environments.* Experience deploying and managing Microsoft Azure services, including Azure AD, virtual networking, and hybrid cloud connectivity.* Hands-on experience implementing and supporting SSO and Cisco Duo MFA solutions.* Experience in manufacturing, printing, or industrial business environments is strongly preferred.**Technical Skills:*** Strong proficiency with routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, STP, port-channel, QoS).* In-depth knowledge of VMware vCenter, ESXi host management, vMotion, and distributed resource scheduling (DRS).* Proficiency with Microsoft Hyper-V Manager, failover clustering, and virtual machine replication.* Working knowledge of Microsoft Azure portal, Azure networking, Azure AD Connect, and conditional access policies.* Familiarity with SSO protocols and standards (SAML, OAuth 2.0, OpenID Connect) and Duo MFA administration and policy configuration.* Experience with network security technologies including next-generation firewalls, IDS/IPS, NAC, and endpoint security integration.* Working knowledge of network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, Wireshark).* Knowledge of automation and scripting for network and infrastructure operations (PowerShell, Python, Ansible, or similar).**Benefits:**We offer a comprehensive benefits package including Health, Dental, Vision, 40lK and wellness benefits. #J-18808-Ljbffr JohnsByrne Company