EMERGE - Leadership Development Pipeline

Build your career working for one of the nation's most respected companies, Chick-fil-A! This Leadership Development Pipeline (EMERGE) is a 30-36-month developmental program led by our Owner/Operator and is available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. EMERGE participants serve as leaders in roles that support the business needs at Chick-fil-A Peachtree & Collier while ensuring restaurant excellence. Responsibilities/Learnings: Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new hire and payroll paperwork, labor scheduling, completing payroll biweekly, and performance management Develop and implement plan for training Team Members to Pathway standards Conduct Team Member performance reviews and create performance management plans Create role clarity and clear communication amongst the team Develop processes and procedures to ensure compliance with all employment laws Assess and analyze current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30/60/90-day business plan Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities Evaluate Restaurant vendor performance and make any necessary changes in vendor relationship Implement and oversee inventory and ordering process, and train Team Member(s) on the relevant process(es) Identify and solve bottlenecks in the business, including innovating ways to maximize throughput Analyze data, including End of Month package, to make optimal business decisions for the purpose of maximizing Restaurant’s financial return Business Acumen Opportunities: Operations & Restaurant Acumen Talent Development (Recruiting, Hiring, Training, Developing Others) Finances Sales & Brand Growth Community & Staff Networking Quality Assessment Leadership 1:1 Coaching Requirements: At least 1 year of previous experience working in high-volume, fast-paced, guest-focused environment (previous Chick-fil-A experience preferred) Ability to work independently with minimal oversight Keen business judgement and sound decision-making skills Experience working with and leading teams Problem solving and analytical skills Ability to provide clear and consistent feedback Ability to manage conflict in a respectful and timely manner Promptly takes responsibility and action as needed Listens effectively; seeks to understand Curious about the needs of those around them Quickly establishes rapport and inspires others Communicates clearly and concisely Willing to adapt work schedule to meet the demands of the business (weekend availability) We offer you a great work environment with Sundays off, competitive pay, tuition assistance, scholarship opportunities, free food, vacation time, awesome training, leadership development, and advancement/career opportunities. Join us as we strive to be our community’s most caring business and you will be encouraged, developed and inspired! Apply today! Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr Workstream