Patient Services Coordinator
Pacer Group
Patient Services CoordinatorLocation: Beverly Hills, CA 90211Duration: 13 weeksWorking Schedule: Day Shift || 8:30 AM – 5:30 PMPosition requires 1 Saturday per month from 8am-12pmKnowledge of vision insurance/vision center experience strongly preferredJob Summary:Primary point of contact for patient relations in person and by phoneGreet patients and assist in resolving patient concerns and escalating as appropriateCheck patients in/out and collect co-payments, give receipts, and reconcile paymentsVerify patient demographics and insurance information in CS-Link/EpicSchedule appointments and complete patient registrationProcess and track referrals and authorizations for various insurance typesHandle patient/provider correspondenceExplains policies, procedures, or services to patientsSanitize workspace using provided supplies and following department guidelinesRequired Qualifications:HSD/GEDExperience with medical insurance, referral processes, and benefit plans1 year of recent experience working in an outpatient clinic or medical office settingEpic ExperiencePreferred Qualifications:2+ years’ recent experience working as a Patient Service RepresentativeVision Center and Vision Insurance experience (strongly preferred) Pacer Group
Vacancy posted 3 days ago
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