Chick-fil-A Director Of Operations

Cooper Connect

Boston, MA

Job Description
Company: Chick-fil-A Copley Square

Matt DeMichele-Rigoni is an Owner/Operator with rapid success.
He was was recently selected by Chick-fil-A, Inc as the Rookie of the Year for the Northeast Region
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

Health Insurance
Paid Vacation
401(k)
Paid Parking
Uniform Stipend
Never work on Sundays
Excellent Career Advancement Opportunities
Overtime Available

Opportunity

We are looking for an enthusiastic Operations Director to join our team at Chick-fil-A . This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
Building high-performance teams, identifying and coaching leaders for both Front of House and Back of House operations
Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards
Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
Maintaining a work environment that ensures and promotes food & team safety
Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Background Profile

2 years of Leadership experience
Tech Savvy is a MUST!
Bilingual (preferred)
High Volume experience (preferred)
Proven track record of developing others
Passion for Chick-fil-A's values

Apply now and you will be contacted ASAP .

Apply

Vacancy posted 2 days ago

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