Collections Analyst
$35 - $38 per hourAscendo Resources
Job Description
Collections Analyst | Garden City, NY | Onsite | Pay: $35$38/hr | Salary upon conversion: $75,000 | 3+ Month Temp-to-Perm
About the role
A well-established, industry-leading construction and crane services company with over 80 years of history is seeking a Collections Analyst to cover a maternity leave with strong potential to convert permanently. This is a high-volume, standalone collections role managing a portfolio of approximately 300 accounts and $15M in outstanding receivables ideal for a seasoned B2B collections professional who is assertive, organized, and thrives in a collaborative environment.
What you'll actually do
- Manage a portfolio of approximately 300 commercial accounts, prioritizing collection activity based on aging and risk
- Conduct approximately 30 customer touchpoints daily via phone and email to follow up on outstanding balances
- Negotiate payment commitments and develop collection strategies to resolve past-due accounts
- Manage customer disputes by looping in the Sales team to gather information and drive resolution
- Participate in weekly Sales team meetings to review problem accounts and align on collection strategies
- Perform customer account reconciliations and follow up on discrepancies
- Generate and analyze DSO and AR aging reports in Excel
- Drive timely payment resolutions across a mix of larger and smaller accounts
- Maintain accurate documentation of all collection activity and account status
What we're looking for
- 4+ years of B2B collections experience managing a high-volume commercial portfolio
- Proven experience managing 300+ accounts simultaneously
- Comfortable conducting 30+ customer touchpoints daily via phone and email
- Strong proficiency in Microsoft Excel VLOOKUPs and PivotTables required
- Experience generating DSO and AR aging reports
- Highly collaborative with Sales teams assertive yet professional in all communications
- Strong account reconciliation and dispute resolution skills
- Construction, crane, transportation, or field-service industry experience a plus
Additional details
- Location: Garden City Plaza, Garden City, NY 11530 | Fully onsite
- Schedule: MonFri, 8:30am5:30pm or 8am-5pm | 40-hour work week
- Engagement: 3+ month temp-to-perm
- Interview process: Virtual with Director of Credit & Collections and AR Manager ? Onsite interview
- Benefits upon conversion: Medical (3 plan options), 401(k) with 4% match, 2 weeks PTO
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