Principal External Communications Manager

Hybrid

Eden Prairie, MN United States of America

Full time

R48539

C.H. Robinson is currently seeking a Principal External Communications Manager who will execute innovative and effective integrated communications efforts. C.H. Robinson is transforming how the market understands global logistics, technology, and the future of AI-enabled supply chains. As a Principal External Communications Manager, you will help tell the story of how our people, technology, agentic supply chains, and our Lean operating model are shaping the future of global commerce. This role is ideal for a strategic storyteller who is energized by AI, technology, media relations, global trade/commerce, executive communications, and translating complex ideas into compelling narratives for customers, investors, carriers, employees, and the market. You’ll play a key role in elevating C.H. Robinson’s position as a leader in Lean AI supply chains while partnering closely with executive and technical leaders and cross-functional teams to bring high-impact stories to life.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results, also have the flexibility to work remotely two days a week.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Shape and elevate C.H. Robinson’s external narrative as the company evolves into a Lean AI-enabled technology platform

• Develop and execute integrated communications strategies that support business priorities, strengthen brand visibility, and engage key external audiences

• Partner with senior leaders, technical stakeholders, and business teams to translate complex topics into clear, compelling stories for media, customers, investors, carriers, employees, and industry audiences

• Create high-impact content across PR, media relations, social media, blogs, executive messaging, speeches, thought leadership, events, and enterprise communications

• Lead storytelling around technology, AI, agentic supply chains, global commerce, and business transformation in a way that is relevant, credible, and market-facing

• Build and manage media, influencer, and stakeholder relationships that generate awareness, strengthen reputation, and support commercial goals

• Use audience insights, analytics, and performance metrics to refine messaging, improve engagement, and inform future communication strategies

• Lead proactive and reactive communications, including media outreach, executive visibility opportunities, brand-risk monitoring, and crisis response

• Manage complex, cross-functional, and global communications projects with strong judgment, polish, and executive presence

• Bring a strategic communications lens to major business initiatives, helping leaders uncover stories, sharpen messages, and drive meaningful audience action

Required Qualifications:

• High school diploma or GED

• Minimum 6 years of communications experience and proven track record of successfully communicating to large audiences, including press, to inspire change, enhance engagement and mitigate risk

• Strong writing, storytelling and sharp, error-free editing skills

• Ability to travel up to 10% (domestic and international)

Preferred Qualifications:

• Experience in technology communications, technology or product marketing and/or public relations, AI story telling

• Bachelor’s degree from an accredited college or university

• Thrives in a fast-paced, high-volume, results-driven environment

• Highly organized and detail-oriented, with strong prioritization and time management skills

• Effective collaborator across functions, levels, and teams

• Trusted strategic advisor and influencer who builds strong, cross-functional relationships

• Promotes teamwork and contributes to a positive, collaborative culture

• Stays current on industry trends and proactively drives innovation and continuous improvement

• Leads and influences change effectively across a large, matrixed organization

• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$98,900.00 - $167,100.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING ( page

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at .