Administrative Officer 2

Overview The Administrative Officer 2 (AO2) plays a critical role in providing administrative, programmatic, and fiscal support for the daily operations of Home Care Services (HCS), including support for hospice volunteer and bereavement programs. The AO2 is an experienced professional who provides general administrative and staff support across a variety of essential Home Care Services activities. Primary responsibilities include purchasing office and medical supplies, managing and stocking supply areas, processing medication orders for delivery, tracking expenditures, performing monthly mileage audits, coordinating events, supporting technology needs, and providing customer service and technical support. Additional responsibilities can include expense reporting, scheduling support, office organization/upkeep, human resources support, graphic design, document management, and written and verbal communications. The AO2 also serves as the primary backup to the Administrative Officer 3 (AO3). The AO2 is a reliable, organized, proactive, and analytical individual who works effectively both independently and collaboratively. This position serves as a key administrative contact for supervisors, clinicians, staff, volunteers, and others within the health system. The incumbent utilizes sound judgment to prioritize tasks, respond to operational needs, and communicate effectively and professionally with individuals from diverse backgrounds and cultures. This is an in-office position, five days a week. Apply By Date : 7/6/2026 by 11:59pm Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position Minimum three (3) years of administrative experience Experience supporting a diverse group of stakeholders including leadership, administration, clinicians, patients, and the public Experience establishing goals and workload priorities and organizing and coordinating multiple complex projects and tasks with competing deadlines Experience using interpersonal, customer service, and communication skills to interact and communicate in-person, over the phone, through electronic mail, etc., and to positively represent Home Care Services to all Seasoned experience using Microsoft Office Suite, including Word, Excel, Outlook Analytical skills to anticipate/identify problems, to research and interpret data, to present analysis, and to develop solutions for resolution and implementation Professional skills to handle sensitive or difficult situations diplomatically, and to work with constituents from diverse backgrounds and perspectives Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA Ability to read, write, speak, and understand the English language Excellent written and verbal communications skills Ability to remain calm under pressure Effective interpersonal skills Demonstrates accountability and professionalism Adapts to change in a positive, professional, and productive manner Knowledge of performance improvement and evidence-based practice Basic computer skills Ability to use discretion and maintain confidentiality Has physical strength to assist in moving, transferring, and/or lifting supplies and equipment (physically able to lift at least 25 pounds, physically able to push/pull up to 100 pounds) Has manual dexterity to be able to hold and carry supplies and equipment in various size packaging to place in shelves and bins at various heights Sees well enough to read documents and instructions Uses fine motor dexterity to operate equipment, computers, keyboard, and mouse Preferred Qualifications Bachelor’s degree and/or equivalent experience, preferably in business or related field UC Davis Health experience Previous experience working in an academic/healthcare setting Home health and/or hospice experience Experience or familiarity with medical supplies, instrumentation, equipment, and terminology Knowledge of UC Davis Health system, structure, and policies and procedures Knowledge of common University-specific computer application programs (i.e., Lawson, Epic, Medline, AggieTravel/AggieExpense, Ecotime, Check Requests, Taylor Printing/Reprographics, and UCDH catering/vendor process) Knowledge of practices and protocols related to home health and hospice operations Key Responsibilities 30% - Administrative and Operational Support, Customer Service 25% - Program Support 20% - Supplies/Purchasing 10% - Technical Education and Support 10% - Event Planning 5% - Miscellaneous Department Overview The UC Davis Health Home Care Services Department is a full-service agency offering the best in home health care. Our Home Health program is nationally ranked among the highest in patient satisfaction. Our mission is to provide exemplary home care that responds to the diverse physical, psychosocial, and spiritual needs of patients during the healing process. Position Information Salary or Pay Range: $30.09 - $50.54 Salary Frequency: Hourly Salary Grade: 135 UC Job Title: ADMIN OFCR 2 CX UC Job Code: 004263 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100% Shift (Work Schedule): M-F, 8am-5pm Location: UCDHAS Building (HSP165) Union Representation: CX-Clerical/Admin Benefits Eligible: Yes This position is 100% on-site Benefits Outstanding benefits and perks are among the rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve health, wellness, financial and career goals. See Benefits Summary pages for details and eligibility rules. Special Requirements This is a critical position, as defined by UC Policy and local procedures, and employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We value diverse perspectives and strive to create an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For anti-discrimination policy details, visit the UC policy page. We encourage applicants who may not meet every qualification to apply, as potential fit can be broader than listed requirements. #J-18808-Ljbffr