Founding Customer Success Manager - AI for Law Firms
PointOne
PointOne is seeking its first Customer Success Manager to join the founding team in New York. You will be the primary contact for law firm customers, help build the foundations of the customer success function, and drive engagement and satisfaction. The ideal candidate has 0-3 years of experience in a customer-facing role, excellent communication skills, and is excited to work in-person at a fast-paced startup. This position offers competitive equity and comprehensive benefits. #J-18808-Ljbffr PointOne
- Currence is seeking a founding Customer Success Manager to own renewals, activation, and engagement across a defined book of accounts. You will collaborate... ...customers and ensuring they receive the full value of our AI-powered market intelligence platform. This hands-on, build...Suggested
- Harvey is seeking an Enterprise Customer Success Manager to guide clients through their Harvey journey and define how top enterprises and law firms work with our AI platform. You will act as a trusted advisor, integrating Harvey into client workflows, enabling adoption...Suggested
- ...Senior Customer Success ManagerDraftWise is building an innovative... ...legal contracts that firms have negotiated for... ...the latest in data management, machine learning and... ..., safer contracts.Our founding team is composed of former... ...from a top global law firm. Our highly talented...SuggestedRemote workWork from home
$190k - $270k
...Ajax uses AI to automate timekeeping for law firms. Customers love us - 14 of them have angel-invested their own money... ...You'll build relationships with managing partners, run demos, and close. You... ...2B startup. You're looking for a founding role where you can grow into...SuggestedWork at officeWork from homeFlexible hoursNight shift1 day per week- ...PointOne is reinventing how law firms operate. Our AI-powered timekeeper... ...how legal work is managed. We’re a venture-... ...seed round and rapid customer adoption, we’re expanding our customer success team to keep up with... ...ll do You’ll join the founding team as our first Customer...SuggestedWork at office
$80k - $100k
...Founding Customer Success Manager Currence is an AI-native market intelligence company for the teams that finance and build the energy system. We help investors, developers, corporates, and advisors navigate the largest capital deployment cycle in a generation, across...- Vega, the premier AI-native claims TPA, is hiring its first Customer Success Manager to own client relationships once programs go live. You’ll guide onboarding for... ...hit live dates and deliver measurable value. As a founding role, you’ll manage a portfolio day-to-day while...
- ...About Krea At Krea, we are building next-generation AI creative tools. We're dedicated to making AI intuitive and... ...artists, and engineers. This Role We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first...Full timeH1bWork at officeVisa sponsorshipFlexible hours
- ...Founding Account Executive Crosby is built on a... ...Crosby is the first AI-native law firm, helping ambitious companies... ..., acquire early customers, and lay the foundation... ..., running discovery, managing demos, negotiating... ...manage our customer success approach to ensure adoption...
- Elevate is building the next generation of AI-powered solutions for legal, compliance,... ...workflows, and they're seeking 2-3 Founding Account Executives to join their New York... ...-market motion from scratch, help define customer segments, pricing, positioning, and pipeline...
- ...closing, targeting UK and Irish practices. Join a founding-team mindset with the mission to scale rapidly. Be the voice of customers to product, helping shape our go-to-market and... ...and growth opportunities in a fast-growing AI healthcare startup. #J-18808-Ljbffr PraxiPal...
- Scarlet is seeking a founding Account Executive in New York to establish the US presence and own the full sales cycle from discovery to close for regulatory-certified medical AI devices. You will target ambitious medtech companies, navigate complex certification processes...
- Vocca is hiring a Founding Account Executive to launch and scale the US revenue engine, focusing on healthcare groups and multi-site provider... ...to founders, and equity, within a fast-growing healthcare AI space that already serves thousands of providers. #J-18808-Ljbffr...
- ...commercial real estate firms, private equity, and law firms. Our product-... ...to redefine the customer experience through the... ...insights you need to manage your business. We'... ...We are looking for a Founding Account Executive to... ...) Track record of success in a quota-carrying...Remote workWorldwide
- A technology company based in New York City is seeking a Founding Account Executive to build and own their sales motion. This role requires a builder mindset, capable of executing technical sales independently and understanding the Systems Integrator space. The ideal candidate...
$123.1k - $186.3k
Job Category Customer Success Job Details About Salesforce... ...is the #1 AI CRM, where humans... ...Customer Success Manager (CSM) is a versatile... ...organizations, and high-tech firms to accelerate... ...protected by law. This policy applies... ...benefits can be found at the following link...Work at officeFlexible hours3 days per week$100k - $130k
...At Beam, we’re building AI that serves society. We're a global team of ambitious, hardworking problem solvers, applying fast... .... ABOUT THE ROLE We're seeking a passionate and driven Customer Success Manager to champion Beam's exciting expansion into Australia with our...Long term contract$150k
...Job Title: Customer Success Manager / Account Manager Role Overview Join our client as a Customer Success Manager and take ownership of a book of paying law firm accounts that’s actively driving growth — more than half of this month’s revenue came directly from CS-led...Full timeImmediate startRemote workFlexible hours- ...high-trust, high-competence customer experience around cloud... ...helping customers onboard successfully, adopt Stratusphere, approve... ...sponsors can understand. PE Firm Relationship Management: Support and manage reporting... ...lightweight prototypes with AI tools and test product...
- ...Technical Customer Success ManagerWe're looking for a Technical Customer Success Manager to own and grow relationships with our Enterprise customers throughout their journey... ...for technology and eCommerce, we've developed an AI-driven solution that helps merchants manage...Full timeWork at office
- ...Every production AI system, whether it's powering customer support, writing code, analyzing financial data, or... ...to route between models. A way to manage tools and integrate them securely.... ...GTM, enterprise adoption, customer success and operating cadence in a fast-growing...Work at officeFlexible hours2 days per week
$350 per month
...Technical Customer Success Manager The Technical Customer Success Manager is a perfect role for someone who is technical enough to sit in a customer... ...solutions before handing off to Engineering. Build AI into how you work. Use AI tools to draft implementation plans...Remote workWork from homeHome office- saas.group's Prerender brand seeks a Senior Customer Success Manager to own retention for an enterprise and mid-market book, using data to spot risk and drive value. You will translate complex rendering and indexing topics into business outcomes, and partner with Product...Remote job
$70k - $80k
...own a portfolio of enterprise law firm clients their outcomes, their... ...with firm leadership, managing escalations when things go sideways... ...You're also expected to use AI tools constantly for analysis... ...here if you Have 3-5 years in customer success, account management, or a...Full timeCasual workWork at officeRemote workMonday to FridayFlexible hours- ...thepioneer of Legal-Grade™ AI for enterprise.Backed by internationally... ...Luminance’s growing global Customer Success team presents the... ...spanning the top international law firms to household names in every... ..., implementing and project managing onboarding and rollout programs...
- Relativity is seeking a Customer Success Manager in a Remote/Hybrid role to own a portfolio of RelativityOne subscriptions and drive renewal ROI. You will spark growth, translate adoption signals into strategic action, and partner with Sales to design value realizations...Remote work
- ...Customer Success Manager Patlytics is an AI-powered patent intelligence platform. IP law firms and in-house patent teams use us across the patent lifecycle: invention disclosure, drafting, prosecution, portfolio analysis, and infringement and litigation work. Our customers...
- Avante Health, Inc. is seeking a Senior Customer Success Manager to own a portfolio of enterprise customers post-launch. You will be the strategic partner for our largest clients to ensure they see measurable impact from the Avante platform, combining enterprise customer...
- ...growing international technology business founded to solve the immense information gap... ...society as a whole. Vortexa is hiring a Customer Success Manager to join our US account teams in Houston... ...of Python or SQL Familiarity with AI tools, agents or MCP in data workflows...
- ...the team behind Neos, the case management platform purpose-built for personal injury law firms, with embedded intelligence that... ...and profitability for our customers. Core Values We are Accountable... ...We're looking for a Customer Success Manager who thrives on making clients...Temporary workLocal areaRemote workWork from homeHome officeFlexible hours
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