Founding Customer Success Manager - AI for Law Firms
PointOne
PointOne is seeking its first Customer Success Manager to join the founding team in New York. You will be the primary contact for law firm customers, help build the foundations of the customer success function, and drive engagement and satisfaction. The ideal candidate has 0-3 years of experience in a customer-facing role, excellent communication skills, and is excited to work in-person at a fast-paced startup. This position offers competitive equity and comprehensive benefits. #J-18808-Ljbffr PointOne
- ...PointOne is reinventing how law firms operate. Our AI-powered timekeeper... ...how legal work is managed. We're a venture-... ...seed round and rapid customer adoption, we're expanding our customer success team to keep up with... ...You'll join the founding team as our first Customer...SuggestedWork at office
$120k - $135k
...About 9fin 9fin is the AI platform powering global debt markets - the... ...worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business... ...enhancing clients' workflows. Customer Success will be a newly created function and...SuggestedSummer workLocal areaWorldwideFlexible hours$123.2k - $228.8k
We're looking for a Senior Customer Success Manager to support customers across our... ...a deep product expert on our AI‑enabled Legal Tracker and HighQ... ...); experience with Business, Law, Computer Science, Consulting... ...legal professionals, law firms, or corporate legal departments...SuggestedLocal areaFlexible hours$150k - $300k
...Harvey is a secure AI platform for professionals in law, tax, and finance that... ...that have been customized by our expert team... ...scientists. We’ve found product market fit... ...with the largest law firms and professional service... ...Customer Success Manager, you’ll play a critical...Suggested$120k - $170k
...inspiring them to love math. We're building the backbone of the AI‑led school, on the journey to inspiring 1 billion kids to... ...' minds, apply below. We'd love to chat. The role This is a founding Customer Success hire. You will own our renewal and expansion portfolio,...SuggestedWork at officeRelocation3 days per week$139k - $152k
...sacrificing accuracy or auditability. Founded by a former equity research analyst and top engineers, we built an AI-powered platform that converts complex financial... ...About the Role As a Customer Success Manager, you'll be the post-sales champion for our...Work at officeRemote workWorldwide$350k - $400k
...the world: elite law firms and Fortune 500 corporate... ...rebuilt for the AI-native era,... ...doesn't, with live customers in the playbooks today... ...materials, change management playbooks, and... ...with RevOps and the Founding GTM Engineer. About... ...Head of Customer Success owns the commercial...Local areaImmediate start- ...not the software spend - helping law firms restructure their delivery model around AI, and helping in-house teams do the... ...cycles, deeply understanding customer workflows, and translating technical... ...needed) Why Join August Founding Impact: Shape not just your role...Contract workWork at officeRelocation packageFlexible hours
$250k - $300k
...Founding Account Executive Location: San Francisco Reports To: VP of Revenue OTE: $250,000 - $300,000 About Rime Rime builds voice AI for enterprises running customer experiences at scale. Our text-to-speech models are purpose-built for high-volume conversational...Contract work- ...Founding AE At Maintouch Maintouch builds AI agents to automate the trillion-dollar marketing agency industry. We've grown insanely fast in the last 9... ...~ You're selling a product people genuinely love. Customers come in skeptical and leave telling their friends....Immediate startRemote work
$125k - $250k
...captures billable hours for law firms, saving attorneys hours of administrative... ..., a 97% pilot win rate, zero customer churn across a growing base,... ...The Opportunity This is a founding-stage Account Executive seat... ...handle conversations with managing partners, including security...$120k
...Founding Enterprise Account Executive Location: New York, NY Work... ...Industry: Healthcare SaaS / AI-powered software for home care... ...innovative, with a personable, customer-loved brand. This is a lean... ...enterprise sales playbook Manage complex, multi-stakeholder deals...- ...Founding Account Executive Crosby is built on a... ...Crosby is the first AI-native law firm, helping ambitious companies... ..., acquire early customers, and lay the foundation... ..., running discovery, managing demos, negotiating... ...manage our customer success approach to ensure adoption...
$300k - $370k
AssemblyAI, based in New York City, is in search of a founding Enterprise Account Executive to lead enterprise accounts and drive revenue through their Voice AI offerings. This role involves generating pipeline, developing champion relationships, and working closely with...- ...Patlytics is the fastest-growing AI-native patent intelligence... ...and generative AI engine—custom-built for intellectual property... ...00 companies and leading Am Law 100 firms including Quinn Emanuel,... ...protects ideas. As a Customer Success Manager at Patlytics, you will own...
$90k - $110k
...authority and visibility in both AI and traditional search... ...a commitment to innovation, customer success, and culture. For Conductor,... ...communities. Sr. Customer Success Manager is responsible for developing... ...protected by state or federal law or local ordinance. In...Work experience placementLocal area$75k - $80k
...Zeta Global (NYSE: ZETA) is the AI‑Powered Marketing Cloud that... ...to acquire, grow, and retain customers more efficiently. Through the... ...marketing programs. Zeta was founded in 2007 by David A. Steinberg... ...a results‑driven Client Success Manager who thrives on being a strategic...- ...BloomNation is scaling rapidly and seeking a Customer Success Manager. You’ll play the vital role of... ...aggregators. Promenade was originally founded in 2011 as BloomNation, the nation’s premier... .... We may use artificial intelligence (AI) tools to support parts of the hiring process...Local areaImmediate startRemote workHome office
$53k - $71k
...Looking For: Begin your career as a Customer Success Manager II at Meltwater, where each day is... ...status protected by the applicable laws and regulations. Meltwater does not... ...positive impact in the world. We may use AI to assist in aspects of our hiring...Work at officeLocal areaFlexible hours3 days per week- ...About the Role Reporting to the Senior Manager of Enterprise Customer Success, you'll partner with our Enterprise employer partners to ensure they achieve... ..., or Account Management within a high growth B2B SaaS, AI, or tech company Develop relationships with senior...Full timeWork at officeRemote workFlexible hours
$125k - $235k
...and this role owns the full customer lifecycle for a dynamic portfolio... ...realizes the full value of AI-powered content creation and... ...scaled programs that let Customer Success keep pace with Gamma's growth... ...in Customer Success, Account Management, or a similar customer-facing...Full timeWork at officeWork from home- ...Customer Success Manager New York, USA Please note this role requires you to be able to commute twice a week to New York. Duffel Create... ...tech (airline or hotel distribution) • Experience using AI or automation to scale customer success • Previous work...
- ...Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands... ...you. The Role We're hiring a Customer Success Manager to own the post-implementation... ...expression, or any other characteristic protected by federal, state or local laws.Local areaRelocation packageWeekend work
$141.75k - $157.5k
...Customer Success Manager, Enterprise Customer Success at hx is about much more than account management. We work with some of the world's largest... ...(hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions...Work at officeImmediate startRemote workFlexible hoursNight shift$20k
...Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers... .... Come be human, with us. Use of AI Technology: We use technology,... ...by applicable federal, state or local laws. ServiceTitan is committed to fair and...Local areaRemote workFlexible hours$120k
...Customer Success Manager (CSM) - North America Implicity is a digital MedTech company delivering advanced innovation... ...directly to improved patient outcomes. Founded in 2016 by Dr. Arnaud Rosier, a cardiologist and AI researcher, and David Perlmutter, an engineer...Permanent employmentFull timeSecond jobRemote workWorldwide- ...Customer Success Manager At Avante, we're changing the way benefits are managed. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our agent Carly provides personalized, always-on benefits guidance. For...Work at officeNight shift
$75k - $100k
...Customer Success Manager New York, New York, United States Are you passionate about being at the... ...provided in accordance with applicable law. Base pay information is based on market... ...HYBRID About Smartly Smartly is the AI-powered advertising technology company...Worldwide- ...Customer Success Manager As a Customer Success Manager, you'll own onboarding, adoption, and ongoing success in Siro deployments with field sales... ...for them as they embark on the journey of rolling out true AI-first software across their company Train and coach users...Full time
$80k - $100k
...Kite is defining the TPCRM market, and our customers rely on us to give them a complete, true... ...real ownership. The Digital Customer Success Manager, reporting to the Director of Customer Success... ...quickly. Comfortable leveraging AI tools to enhance digital CS workflows, whether...Flexible hours
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