Prosperous Penny Server

Server Position at Four Seasons Hotel Westlake Village

Four Seasons Hotel Westlake Village is seeking a Server to join our team at Prosperous Penny, our speakeasy where sophisticated dcor, residential comfort, and a bold bar program come together to create a lively and memorable social experience. This role is responsible for creating memorable dining experiences by anticipating guest needs, delivering personalized service, and showcasing genuine hospitality. If you're passionate about food, service, and exceeding expectations, we invite you to be part of our team.

What you will do:

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Greet guests in a professional manner, serve beverage and food items while explaining the contents. Anticipate and service the guest's needs before requests are necessary, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Breakdown, clean and set-up of tables, buffets, and food stations.

What you bring:

• Two years previous experience in a luxury Food and Beverage outlet
• High school diploma or equivalent preferred
• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of food and wine
• Excellent reading, writing and oral proficiency in the English language
• The ability to carry and balance a tray with multiple items
• Legal work authorization in the United States

What we offer:

• Hourly Rate: $16.90
• 401K Retirement savings plan
• Employee Assistance Program
• Investment in your Wellbeing
• Complimentary Room nights and discounted rates
• Complimentary Dry Cleaning for Employee Uniforms
• Free meals and on-site parking
• Training programs, tuition reimbursement
• Growth & Development opportunities

Schedule & Hours:

• Part time position, 3-4 days a week