Supervisor - Income Support

Government of Yukon -> Health & Social Services - Income Support Location: Whitehorse, YT Y1A 2C6 CA (Primary) Job Type: Term/Temporary End Date: Full/Part Time: Full-time Standard Hours Bi-weekly: 75 Classification: SS16 Salary: $94,501.00 - $109,661.00 Union: YEU Days Off: Saturday/Sunday Travel: 10% Admissibility: Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. Job Summary and Requirements This posting will be used to fill 1 Term full-time position, anticipatory permanent position, working 75 bi-weekly ending June 30th , 2028. It will establish a 12-month eligibility list which may be used to fill a permanent vacancy or similar positions. This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon. Who we are. Income Support Services supports individuals and families across the Yukon to meet their basic needs. We strive to promote and enhance the well‑being of Yukoners through a continuum of quality, accessible and appropriate social services that eliminate inequalities and improve outcomes for all Yukoners. Your role Income Support Services (ISS) is looking for a motivated, passionate individual to work as a supervisor providing leadership, guidance and operational oversight to a multidisciplinary team delivering financial and social supports to vulnerable Yukoners. This position supports social workers, case managers and finance and administrative team navigating crisis response, complex case management, and generalist social work practice, while also overseeing financial processes, legislative compliance and service delivery standards. The role promotes a collaborative, client centred and trauma‑informed approach while ensuring accurate and effective administration of income support programs. Experience supervising is required, as is knowledge of the Income Support programs, including Social Assistance, Yukon Seniors Income Supplement, and Pioneer Utility Grant. This position reports to the Manager of ISS and works alongside two other supervisors in a very collaborative, team‑oriented environment. For more information about the recruitment process, please contact name, HR Consultant at View phone number on click.appcast.io or View email address on click.appcast.io We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment. As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer. Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume. Experience supervising in a social service–related position, including the oversight of staff, financial and administrative processes, program operations, and monitoring/evaluation. Demonstrated experience in the implementation of person‑centered and culturally appropriate services, preferably within the context of legislated services. Demonstrated experience in interpreting and implementing legislation, regulations, and policies/procedures for equitable service delivery, preferably within the context of income support programs. Desired knowledge, skills and suitability The ideal candidate is collaborative and seeks to understand and respond to the needs of service users, colleagues, partners, and stakeholders; is skilled at managing controversial interests and is diplomatic in their approach to resolving conflict. In addition, the candidate will have demonstrated capacity to work with Indigenous people and others of diverse backgrounds and cultures. Candidates should have and may be assessed on: Sound ethical decision‑making skills Ability to implement and monitor financial processes Ability to consult and work with community partners Strong problem‑solving skills Ability to model strong interpersonal skills and personal responsibility Security Clearance within the Vulnerable Sector Valid Class 5 Driver’s Licence Verification of degree Job requirements This job requires you to perform, and/or be exposed to, the following: Travel within Yukon; works primarily within an office setting. Exposure to clients with high levels of complex needs. #J-18808-Ljbffr Government of Yukon