Physical Security Systems Specialist, Deployment & Ops

Technical Security Operations Role At Fluidstack

You'll be the technical backbone of FluidStack's physical security operations, the person who keeps our security systems running and our GSOC sharp. This role sits at the intersection of real-time monitoring and hands-on systems administration: one shift you're managing alarms, dispatching response, and coordinating across sites; the next you're troubleshooting an ACS controller, pushing firmware to a camera fleet, or chasing down why a reader stopped talking to the head-end. We're looking for someone who's equally comfortable on the console and under the hood and who treats every system fault as something to fix permanently, not just clear.

Responsibilities:

• Operate the GSOC across FluidStack's data center and site portfolio — alarm monitoring, video review, access event triage, and incident dispatch on a 24/7 basis
• Administer and maintain the physical security technology stack, including access control systems, video management systems, intrusion detection, and intercom platforms
• Troubleshoot and resolve system faults end-to-end, from individual device failures to head-end issues, integration breaks, and network-layer problems
• Manage badge issuance, access provisioning, and credential lifecycle across all sites, ensuring least-privilege access and clean audit trails
• Coordinate with on-site security teams, integrators, and IT to drive incidents, work orders, and system changes to closure
• Maintain the health of the security systems environment: patching, firmware management, configuration backups, and routine audits of system performance
• Document everything that matters: incident reports, system changes, runbooks, and the kind of tribal knowledge that otherwise walks out the door

Basic Qualifications:

• 4+ years of hands-on experience administering enterprise physical security systems: access control, video management, and intrusion detection at minimum
• Direct experience working in or supporting a GSOC, SOC, or similar 24/7 monitoring environment
• Strong troubleshooting skills across the full stack — devices, servers, networks, and integrations, and the discipline to root-cause rather than reset
• Working knowledge of networking fundamentals: IP addressing, VLANs, switches, and how security systems traverse a network
• Comfort with shift work, including nights, weekends, and on-call rotation as needed

Preferred Qualifications:

• Prior experience in data center, critical infrastructure, or other 24/7 high-availability environments

Salary & Benefits

• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.

The base salary range for this position is $200,000 - $300,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.