Customer Svc Associate

Job Description

Job Description

The role focuses on preparing shipment materials, organizing boxed items, and maintaining reliable processing throughout the workday in an onsite setting.

Responsibilities:

• Enter shipment and package information into internal shipping systems with a high level of accuracy.

• Prepare box identification tags and apply them correctly so items can be sorted and processed efficiently.

• Create shipping requests and generate labels needed for outgoing deliveries.

• Review domestic and international address details carefully to help ensure packages are routed properly.

• Organize, sort, and stage boxed materials according to shipping instructions and operational priorities.

• Handle physical movement of packages and materials, including lifting items up to 50 pounds when needed.

• Maintain steady productivity, attention to detail, and consistent attendance throughout scheduled onsite shifts.

• Work closely with onsite supervisors to address daily shipping support needs and keep tasks moving on schedule.

• Basic computer proficiency with the ability to learn shipping and data-entry applications quickly.
• Prior experience in customer service, logistics support, shipping, or administrative data entry is helpful.
• Ability to stay focused on repetitive tasks while maintaining accuracy during a full workday.
• Comfortable working in an onsite environment and following established operational procedures.
• Capable of reading and interpreting detailed address information, including international destinations.
• Able to lift and move packages weighing up to 50 pounds.
• Strong reliability, punctuality, and commitment to consistent attendance.
• Willingness to participate in an onsite interview and complete the required background screening.