Academic Advisor I

Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace

As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ - and a Worldwide network spanning nearly 120 global locations - Embry-Riddle stands as the world's largest aviation and aerospace university.

Fora century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery.

As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

The role of the Academic Advisor involves counseling students with academic advisement concerning degree curriculums, academic regulations, procedures, policies, interpretation of the Official Advising Report, program changes, transfer credit, advanced standing, and graduation requirements. Academic Advisors are responsibleformonitoring student progress from the time of admission throughout graduation. Advisors are responsibleforconducting individual advising sessions to assist students in course selection, degree planning, and academic goal setting.

Advisors develop personalized degree plans to counsel and assist students with registration and to ensure student persistence. Serves as the liaison between the student and various partner offices and colleges. Responsibleforproactively communicating to students via email, text/chat, phone, in person meetings and virtual meetings. Advisors will promote student/advisor appointments and student engagement at every opportunity.

The position requires independent judgment and decision making and the utilization of resources in the assessment and resolution of student issues. Collects research and data on student trends pertaining to retention and academic success. Conducts detailed analyses of student academic records. Assists with coverage of student files when needed due to extended advisor personal leave. Advisors are expected to communicate with students proactively to promote student retention and maintain a high level of customer service.

Essential Job Functions, Duties, or Accountabilities

Student Support and Academic Advising:

• Counsel students on degree curriculums, academic regulations, prerequisites, graduation requirements, procedures, policies, and the interpretation of their program Official Advising Report. Develop personalized degree plans and counsel students regarding timely degree progress and completion. Proactively contact students at the beginning, within, and at the end of their courses to ensure they are prepared and to determine if assistance is needed. Monitor and track student progress during each semester and make course recommendationsforsubsequent terms. Integral involvement with student retention and outreach efforts.
• Responsibleforadvising and assessing student requestsfordropping courses, academic and curriculum waivers, changes of program, declaration of minors, change of catalog, requestsforupdated Official Advising Reports, applicationsforgraduation, and approval to take courses at another institution.
• Serves as the liaison between the student and various partner offices and colleges. Maintains a working knowledge of tuition costs and dates and deadlines to prepare studentsfortuition payment and course planning.
• Provide personalized advisingforall at-risk students including those on conditional admission, academic warning, and probation. Proactively contact at-risk students to determine progress during and following each term of enrollment. Encourages involvement in academic reset, UNIV 195, and other opportunitiesforacademic improvement.
• Promote scholarship opportunities, institutional aid initiatives, information about Honors, alumni affinity groups, career services, and other organizations.
• Work collaboratively with faculty to address any student challenges toward course completion and retention and persistence.
• Assist students with course textbooks and assist with any issues related to required course materials.
• Assist students with navigating ERNIE, Campus Solutions, Canvas, and other university platforms as needed.

Student communication/outreach

• Responsibleforproactively contacting students in alignment with the department communication plan, which includes but is not limited to: at time of matriculation, regarding next term of enrollment, mid-point check in, at-risk indicators, inactive student status, and about to break status.
• Accountableforcontacting new students upon matriculation, ensuring that students are welcomed to the university and have received information regarding their degree plans. Discuss next steps toward enrollment including funding, prerequisite/corequisite requirements, and Campus Solutions to-do list items that may be required to begin classes.
• Responsibleforproactively contacting all enrolled students each semester of enrollment to determine how courses are progressing, answer questions, and assist with any challenges toward course completion and future course progression as needed.
• Responsibleforproactively contacting inactive students to address any challenges toward degree progression.
• Contact and congratulate Dean's list and Honor Roll students.
• Contact students at time of graduation to congratulate them, review commencement details, and promote Alumni engagement.
• Work closely with faculty, staff, and various campus resources to create a supportive networkforstudents.
• Responsibleforcommunicating with students via all methods of available communication including email, text/chat, phone, in person and virtual meetings at all opportunities to provide a high level of customer service.
• Responsibleforpromoting student/advisor appointments to increase student engagement, andforbeing prompt to student appointments.
• Follows the department dress code guidelines and use of approved backgroundforvirtual appointments is required.

Management of Student Records

• Responsibleforentering and maintaining accurate information in Campus Solutions, Salesforce, Imaging, SharePoint, and other university platforms as applicable.
• Required to document student records by leaving detailed advisor notes regarding conversations and student status.
• Responsibleforreconciling and resolving individual student enrollment and academic issues.
• Evaluates student prerequisite knowledge. Ensures students enroll and meet curriculum requirements.
• Accountableformaintenance of approximately 350-400 student files.
• Accountableformeeting individual advisor registration targets.
• Accountableforquarterly reports.
• Responsibleforassisting team members with coverage of student files when advisors are on extended personal leave.

Perks Await You at Embry-Riddle!

• Health Benefits:Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle upfora healthier, happier you!
• Tuition Coverage: Get 100% tuition coverageforyourselfforone undergraduate and one graduate degree, and discounted ratesforyour spouse and dependent children up to age 26.
• Retirement Contributions:ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Compensation

The annual salary rangeforthis position is $43,888 to $46,000. The final offer will consider the candidate's skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Required Education and Qualifications:

• Bachelors degree
• Minimum of 1-3 years of related work experience
• Minimum: Ability to articulate components of effective academic advising practices; demonstrated use of proactive and/or innovative approaches to working with college students which resulted in positive outcomes in persistence and retention
• Preferred : Masters degree;Appreciative Advising certification and/or training, experience with PeopleSoft Campus Solutions and Salesforce or other advising tools

Application process/requirements

To submit your applicationforthis opportunity, please visit theEmbry-Riddle Career Siteand searchforrequisition number R311363 . Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter
• Full Resume
• Contact informationforat least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunitiesforemployment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring,promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities.Forfurther information, please visit ourwebsite.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact View email address on click.appcast.io and should not reach out to hiring managers or staff.