International Operations Supervisor (Air Import)

International Operations SupervisorThe International Operations Supervisor, is responsible for performance management and professional development of the International department. The International Operations Supervisor, will be responsible for training and developing employees; assigning work to others and a resource to the employees. Manage relationships with international service providers and partners throughout the globe being the liaison for the international vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate.ResponsibilitiesSupervise staff assignment distribution, reporting and absencesMonitor staff overtime and schedulesMaintain and ensure safety culture and quality standardsExecute all Standard Operating Procedures (SOP), KPI's, trainings, and all other assignmentsProvide leadership and management of the international accountsConduct quarterly audits and reviews with all direct reportsSet employee goals, ensuring conformity to company standards and ensuring high standards from their employees and divisionConduct New-Hire training for all new employeesDevelop the skills and competence of staff through training, coaching and on the job developmentResponsible for the operation of the office when the manager is absentAll other duties as assignedThe wage range for this position is $79,520-$119,280 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.QualificationsAssociates Degree related field or equivalent to 7 years in industry5-7 years' work experience in International Freight Forwarding industryMinimum of 1-2 years in a supervisory positionIATA certified, DG certification desiredProficient in Microsoft Office and Internet ExplorerAbility to handle conflicts with positive resolutionStrong oral and written communication skillsAbility to work flexible hours and in a high-volume, high-pressure fast work environmentHigh standards in quality and service level agreementsWhat AIT Can Offer YouIn addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.About AIT WorldwideAIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at View phone number on click.appcast.io.