Office Aide I - 183 Days (2026-2027)

Aide

Under close supervision provide reception and clerical assistance for the efficient operation of the campus office.

• Model KISD core organizational beliefs and values; perform duties effectively and efficiently for the purpose of supporting and contributing to high student achievement.
• Provide program support and service delivery; communicate effectively within and across teams and participate in cross-functional work groups.
• Maintain a commitment to the District mission; model District expectations through personal leadership and actively support the efforts of others to achieve District goals.

Major Responsibilities and Duties

Reception and Phones

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Greet visitors (e.g., public, parents, students, substitutes, vendors, etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with District and campus policies and procedures regarding building security.
• Maintain visitor log and issue visitor passes.
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
• Receive deliveries and disseminate materials and information to the appropriate parties.
• Assist parents in checking students in and out of school.
• Prepare and distribute student identification cards, bus passes, and parking stickers.
• Assist with the receipt and distribution of student materials, including homework requests.
• Process new student records, including requesting transcripts and records from other schools and setting up cumulative folder.
• Process and transmit requests for student information and transcripts.
• Call parents to verify student absences as needed.
• Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.

Other

• May assist as the Health Clinic backup, administering student medications, monitoring diabetic students, and doing basic first aid.
• Responds to emergency radio calls, and alerts CPI Team and/or administrators for students/teachers needing immediate support.
• Receives initial parent complaints to resolve/forward to appropriate parties.
• Supervises students waiting in the office to speak with administrators.
• Attend and participate in faculty meetings and special events and serve on staff committees as required.
• Provide clerical assistance as needed including assisting with the scheduling of appointments.
• Ensure that all interactions with students, District personnel, and parents are supportive, courteous, and respectful.

Policy, Reports, and Law

• Maintain confidentiality.
• Develop and maintain systems for retrieval of information in support of all programs; compile, maintain, file, and secure all physical and computerized reports, records, and other required documents.
• Pursue Professional Development activities for self and assigned staff; ensure that Professional Development activities are aligned with District goals and initiatives and current professional research.
• Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
• Comply with the Professional Code of Ethics and Standard Practices for Texas Educators.
• Follow District safety protocols and emergency procedures.
• Perform other related duties as assigned.

Qualifications

Education/Certification:

• High School Diploma or equivalent

Experience:

• One (1) year of clerical/secretarial experience (or related experience) in an office setting
• Experience in educational environment (preferred)

Special Knowledge/Skills/Abilities:

• Ability to operate multi-line phone system
• Effective public relations, organization, communication, and interpersonal skills
• Ability to read; understand and follow detailed written and verbal instructions
• Ability to speak, read, and understand English
• Ability to effectively present information in one-on-one situations
• Proficient in keyboarding and file maintenance

Supervisory Responsibilities:

• None

Mental/Physical Demands and Environmental Factors:

Tools/Equipment Used:

• Standard office equipment including personal computer and peripherals

Posture:

• Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion:

• Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching

Lifting:

• Occasional light lifting and carrying (less than 15 pounds)

Environment:

• Work to be completed on-site from assigned school or building; regular exposure to noise and computer monitors
• No remote work

Mental Demands:

• Work with frequent interruptions; maintain emotional control under stress work; prolonged or irregular hours