Gate Clerk

ConGlobal, 5710 WEST BLVD, CHARLOTTE, North Carolina, United States of America Job Description Posted Thursday, April 23, 2026 at 7:00 AM ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we’ve kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services that meet ever-evolving needs. We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. We offer multi-modal expertise with operations across the U.S., Mexico, and Costa Rica and the largest depot terminal network in North America. We have industrial operations insights and specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs. Launch Your Career with ConGlobal ConGlobal is hiring immediately for a key role in our global supply chain operations. Whether you’re looking to grow your career or gain new skills, this role offers paid training , competitive pay , excellent benefits , and long-term advancement opportunities . Schedule: Open availability required, including all shifts, weekends, and holidays. Overview We’re looking for a detail-oriented and customer-focused Gate Clerk to join our team. As the first point of contact at the gate, you’ll play a key role in ensuring accurate documentation, smooth communication with customers, and proper inspection logging of trailers, chassis, and containers entering or exiting the facility. Key Responsibilities Accurately inspect and document the condition of trailers, chassis, and containers Update the system with detailed inspection information in a timely manner Answer inbound customer calls professionally, addressing inquiries and concerns Maintain assigned workstations and equipment, keeping the area clean and organized Adhere to all safety protocols and company quality standards Coordinate with yard personnel and dispatch teams to support smooth operations Report any equipment issues or discrepancies promptly to supervisors Qualifications Prior experience in a logistics, transportation, or yard operations environment is a plus Strong attention to detail and accuracy in data entry Good communication and customer service skills Strong customer service skills with the ability to communicate effectively and professionally. Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment. Willingness to work in an office setting, with some tasks involving extended periods indoors. Ability to work independently as well as part of a team to maintain smooth operations. Open availability required (all shifts, weekends, and holidays) Must pass a pre-employment background verification, physical and drug screening. The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen. Benefits We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more. ConGlobal is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws. At ConGlobal, base pay for any candidate who successfully completes the selection process is determined by several factors, including but not limited to: location, business needs, job-related skills, experience, qualifications, and internal equity. We are committed to fair and competitive compensation practices and tailor our total rewards package to each individual’s background and the specific requirements of the role. This package may include a combination of base pay, incentive or bonus opportunities, and a full range of benefits such as medical, financial, and other wellness offerings—depending on the position and employment status. ConGlobal, 5710 WEST BLVD, CHARLOTTE, North Carolina, United States of America #J-18808-Ljbffr