Director of Operations

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, is seeking a Director of Launch Operations to lead the successful startup, implementation, and stabilization of new operational initiatives across our network. This individual will provide strategic leadership for launch activities, oversee cross-functional project execution, and ensure new operations are implemented efficiently and effectively. The ideal candidate will possess a strong operational background, exceptional leadership skills, and the ability to manage multiple large-scale initiatives simultaneously. This position will be based in Warren, MI. Travel will be required as needed to support operational startups, site implementations, customer requirements, and business initiatives. Key Responsibilities Lead the planning, execution, and management of operational startups, implementations, and business expansion initiatives. Provide strategic direction and oversight for launch teams, ensuring project milestones, timelines, and deliverables are achieved. Partner with Operations, Engineering, Safety, HR, Finance, IT, and Executive Leadership to ensure successful execution of new business opportunities. Establish and maintain project governance, communication plans, and executive-level reporting. Identify operational risks, develop mitigation strategies, and drive issue resolution throughout the implementation process. Oversee staffing plans, training initiatives, operational readiness assessments, and startup execution. Ensure consistency in launch processes, documentation, and best practices across multiple projects. Support post-launch stabilization efforts and drive continuous improvement initiatives. Develop and mentor Project Managers and launch team members while fostering a culture of accountability and operational excellence. Serve as a key liaison between field operations and corporate leadership throughout implementation efforts. Partner with the Robotics team to design and implement Automation plans for Customer sites along with the traditional warehousing operations Prepare Launch Slide deck presentations for customer bids and present that information to customers during technical reviews Qualifications Required Bachelor's degree in Business, Supply Chain, Logistics, Engineering, Project Management, Operations Management, or a related field. 8+ years of experience in operations, logistics, supply chain, manufacturing, project management, implementation, or startup leadership. 5+ years of leadership experience managing teams, projects, or operational functions. Proven ability to lead complex, cross-functional initiatives from planning through execution. Strong communication, organizational, and leadership skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office, including Excel, PowerPoint, and Project Management tools. Preferred Experience supporting logistics, warehousing, transportation, automotive, manufacturing, or distribution operations. Previous experience leading startup, implementation, launch, or business integration activities. Experience managing large-scale operational projects across multiple locations. Knowledge of Lean Manufacturing, Lean Logistics, or Continuous Improvement methodologies. Experience working in customer-facing operational environments. #J-18808-Ljbffr