Director, AI Enablement

CoinDesk is the most trusted media, events, indices and data company for the global crypto economy. Since 2013, CoinDesk Media has led the story of the future of money and investing, illuminating the transformation in society and culture that comes with it. Our award-winning team of journalists delivers news and unparalleled insights that bring transparency, comprehension and context. CoinDesk Events gathers the global crypto, blockchain and Web3 communities at annual events such as Consensus, the world’s largest and longest-running crypto festival. CoinDesk Indices offers expertise in digital asset indices, data and research to educate and empower investors. For more information on CoinDesk media and events, please visit [coindesk.com]and for breaking headlines, data and indices visit [coindeskmarkets.com]

In November 2023, CoinDesk was acquired by the Bullish group, owner of Bullish, a regulated, digital assets exchange. For more information on Bullish, please visit  . CoinDesk operates as an independent subsidiary with an editorial committee to protect journalistic independence.

Reports to:

The Opportunity

Bullish Group is at an inflection point. Across Bullish and CoinDesk, we are reshaping how our business teams work, and AI is central to that ambition. This is a rare opportunity to own that transformation end to end.

As Director of AI Enablement, you will define the AI strategy for our business teams and be directly accountable for its execution. You will build and lead the AI Enablement function from the ground up — starting as the first hire, then recruiting the team needed to scale what works. You will partner closely with engineering, who have their own AI tooling and infrastructure, while owning the strategy and delivery for business team enablement.

You need the technical fluency to build AI solutions yourself, and the leadership skills to scale them through others.

The Role

You will own how AI fits into the day-to-day operations of every business team across the group:

• Systematically finding where AI creates the most value — proactively mapping opportunities across business units, prioritising ruthlessly, and maintaining a pipeline of high-impact use cases
• Building and shipping AI solutions — from simple copilots to workflow automation to agent-driven orchestration, matching the right approach to the right problem
• Enabling teams to self-serve — creating the model, tools, and training that let business teams adopt and iterate on AI independently

What You’ll Do

• Own the AI strategy for business teams across the Bullish Group and be personally accountable for its delivery
• Build, configure, and deploy AI workflows and tools directly, setting the standard for quality and speed
• Drive a structured program that moves fast — prototype, validate, ship what works, kill what doesn't
• Create a self-enablement model that equips business teams to adopt AI tools independently
• Build and lead the AI Enablement function from zero — recruit product managers, engineers, and process specialists as the work demands
• Set clear KPIs for adoption, efficiency, and ROI. Track them rigorously. Course correct when results fall short.
• Report to the CTO, COO, and executive leadership on progress, outcomes, and strategic direction

What You’ll Bring

• 8+ years with a product or technical background, with demonstrated experience driving operational change through technology
• A track record of personally building and shipping solutions — not only managing their delivery
• Proficiency with AI workflow automation platforms (n8n, Make, Zapier, or similar) and AI/ML tools (LangChain, OpenAI APIs, Vertex AI, Claude) — able to prototype without waiting for engineering
• A solid understanding of LLMs, generative AI, and agentic workflows, and how to apply them in a business context
• Experience working directly with business teams to identify problems, design solutions, and deliver measurable outcomes
• Strong communication skills — able to influence senior executives and energize frontline teams in equal measure

Nice to Haves

• Experience in digital assets, financial services, or media
• Background in business process redesign or operational excellence
• Experience building a function or team from scratch

Bullish US LLC & CoinDesk Inc. are committed to offering competitive compensation and benefits. The anticipated base salary for this position is $225,000 - $325,000 + discretionary annual target bonus + performance incentives/benefits. Offered salary will be reflective of job related knowledge, skills and commensurate experience.

EQUAL OPPORTUNITY

In an effort to attract, retain, develop and promote the most qualified individuals, CoinDesk is committed to treating all applicants and employees in a nondiscriminatory manner with respect to the terms and conditions of employment, without regard to race, color, religion or belief, sex, national or ethnic origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status/service, physical or mental disability, or any other classification protected by applicable law. This mandate governs all aspects of employment, including recruitment, selection, promotion, training, education, social and recreation programs, compensation, discipline, termination and access to benefits.

ACCOMMODATION

CoinDesk is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application process, please send an e-mail to View email address on click.appcast.io let us know the nature of your request.