Commercial Operations Specialist

Job Description

Job Description

Salary: Depending on experience: 75-85 per annum

At AROA, were focused on one thing: unlocking regenerative healing for everybody.

We develop innovative healing solutions that help improve patient outcomes around the world, and were growing a team of smart, collaborative people who care about doing meaningful work together.

Were looking for a Commercial Operations Specialist to help keep our commercial operations running smoothly behind the scenes with a focus on our distributor networks. This role is primarily based in our San Diego office, with some flexibility to work from home from time to time.

Youll work across teams including Sales, Finance, Customer Services & Distribution, IT, and our distributor network to support day-to-day operations, improve processes, maintain system accuracy, and help solve problems as they come up.

This is a great fit for someone who enjoys organizing complex workflows, working with systems and data, and being the person who helps connect the dots across teams.

What your week might look like:

• Supporting commercial processes across the sales lifecycle, including onboarding, contracts, distributor support, and order-to-cash activities
• Coordinating with Sales, Customer Services & Distribution, Finance, and external distributor partners to keep operations moving smoothly
• Helping troubleshoot operational issues and finding practical solutions
• Maintaining accurate information across systems including Salesforce and ERP platforms
• Supporting process improvements, system updates, and rollout of new tools or workflows
• Creating and maintaining process documentation and standard operating procedures
• Assisting Finance with commission verification activities related to distributor operations
• Supporting operational readiness for projects like new product launches or system changes

What youll bring!

Must have:

• 5+ years of experience in an operations, commercial support, or coordination role
• Experience working with ERP systems
• Strong attention to detail and organizational skills
• Comfortable managing multiple priorities in a fast-paced environment
• Strong communication and problem-solving skills
• Someone who is adaptable, resourceful, and enjoys working collaboratively

Nice to have:

• Experience working with hospitals, healthcare systems, or healthcare operations
• Salesforce experience
• Bachelors degree in business or a related field

Why Join Us?

At AROA, were proud to be making a real difference in patients lives by advancing healing in complex wounds and soft tissue reconstruction. You'll be joining a collaborative team that values agility, innovation, and continuous improvementand your work will directly support those at the forefront of our mission.

We have great health benefits (including dental and vision), PTO entitlements, your birthday off, 401k and 401k matching.

Aroa Biosurgery is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.