Medical Office Assistant

It's more than a career, it's a calling

WI-SSM Health Dean Medical Group South Madison Campus

Worker Type:

PRN

Job Highlights:

Come join the SSM Health team!

We have opportunities for:

• MA, CMA or RMA- must be graduates of a school of medical assisting

• EMTs with a WI license

• Paramedics with a WI license

• LPNs with a WI license

Position duties may include:

• Patient rooming

• In office procedure assistance

• Injection and vaccine administration

• General clinical administrative tasks in the electronic medical record program (Epic).

Schedule: PRN

Days only Monday - Friday

No nights, weekends or holidays

A Well-qualified candidate will be:

• Comfortable with hands on patient care

• Open to new experiences and new challenges

• Ambitious, motivated, and sympathetic in nature

Experience and expertise are preferred, but if you are excited by the opportunity, we would love to have you on the team!

Job Summary:

Aids the provider in providing quality patient care specific to the age of the patient population served in the practice. Ensures that quality care is provided in an efficient and safe manner, consistent with the office's standard of care and following office protocol.

Job Responsibilities and Requirements:

Job Description

PRIMARY RESPONSIBILITIES

• Routinely assists provider with patient exams, prepares exam rooms for specific procedures. Accurately maintains appropriate log books and monitors pharmaceutical sample cabinets for expired items.

• Maintains patient medical record by verifying patient information upon each visit including: last name, address, insurance information, and guarantor, filing/scanning all documents into the correct patient's medical record and in the proper location, and providing new patients with required registration forms for completion.

• Aids in the care of the patient by notifying patients of normal test results, returning patient phone calls, scheduling patients for testing, procedures, and referral appointments in a timely manner.

• Collects clinical information by interviewing patient at each visit and recording in medical record, preparing reports for provider to review, collecting clinical information from agencies, referring providers, hospital department, and properly documenting in medical record.

• Routinely services patients by supplying correct information to insurance companies, maintaining confidentiality of patient information at all times, and releasing patient information only if appropriate consent is obtained.

• Performs clinical duties by obtaining vital signs and accurately documenting in medical records, collecting and processing specimens, and performing phlebotomy skills as indicated by completion of training and competency.

• Maintains exam rooms by cleaning and stocking rooms as necessary, ordering supplies, preparing non-disposable instruments for sterilization.

• Schedules patient appointments/rescheduling and cancelling appointments as necessary. Processes incoming phone calls, by answering promptly and directing call to appropriate person. Takes accurate messages and delivers message or tasks to appropriate person.

• Assists in the billing process by collecting and posting payments for services, balancing cash drawer by counting cash on a daily basis, preparing superbills with proper information prior to appointment, updating financial and personal information of patient at each visit and as requested, entering correct insurance and demographic information into computer at each visit, and entering hospital and office charges, if applicable.

• Works in a constant state of alertness and safe manner.

• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• One year experience

PHYSICAL REQUIREMENTS

• Constant standing and walking.

• Frequent use of hearing and speech to share information through oral communication.

• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

• Frequent reaching, gripping, and keyboard use/data entry.

• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.

• Occasional use of vision to judge distances and spatial relationships.

• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

• Occasional lifting/moving patients.

• Occasional use of smell to detect/recognize odors.

• Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

Resuscitation Certification Requirement: Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of employment. Other resuscitation certifications may be required dependent on department.

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

7000010164 SMC FM

Scheduled Weekly Hours:

0

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more. (