Unit Secretary

Unit Secretary

Come work where you are appreciated for who you are not just what you can do. UW Health Rehabilitation Hospital is a free-standing, 50-bed acute inpatient rehabilitation facility located on the east side of Madison. We started accepting patients in September 2015. The UW Health Rehabilitation Hospital is situated on a 10-acre campus with a variety of amenities and features to help you in your recovery journey. Our rehabilitation hospital offers specialized programs for people who have experienced stroke, brain and spinal cord injuries, amputations, complex orthopedic injuries and other conditions requiring inpatient rehabilitative services. Our staff provides an interdisciplinary team approach, working with our patients, to help them regain their abilities to perform daily tasks, regain cognitive processes and physical function, restore basic life skills and facilitate psychosocial adjustment and successful reintegration into the community. Our hospital environment itself is designed to help in the journey of recovery. UW Health Rehabilitation Hospital is staffed with a team of specially trained physicians, nurses and therapists who coordinate together to help develop that interdisciplinary approach, catered to each patient's individual needs. Our goal is to help patients achieve their highest level of recovery with the goal of returning home as soon as they are able.

How you'll contribute

A Unit Secretary who excels in this role:

Provide frontline administrative and receptionist support for the nursing unit. Initiates, maintains, and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients, families, physicians, and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and an excellent customer experience.

• Greet and assist visitors promptly; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
• Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
• Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the caf as assigned).
• Perform other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO :Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth :Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being :Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

What we're looking for:

Education: High school diploma required; two years of college-level education preferred.

Experience: Prior hospital experience preferred.

Technical: Computer experience required; EMR/electronic documentation familiarity desirable.

Communication: Ability to speak and write concisely; knowledge of medical terminology desirable.

Interpersonal: Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail.

More about UW Health Rehabilitation Hospital

Madison, Wisconsin, is a vibrant city known as the state capital and a thriving college town, home to the University of Wisconsin-Madison. It's located on an isthmus between two lakes, Mendota and Monona, and is characterized by its unique geography, lively atmosphere, and strong connection to both academia and the outdoors.

EEOC Statement

UW Health Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.