Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

ABOUT OUR AGENCY:
I’ve been proudly serving the Springfield community since 2007, and we’re now approaching our 20-year anniversary. One of the things that truly defines our agency is how connected we are to the community. We regularly run booths at local events like the Route 66 Festival, the Ozarks Food Truck Festival, Cars & Coffee, The Man Show, and many others. During the summer, we host monthly customer appreciation days at the office—complete with free food, yard games like cornhole, and plenty of time for customers to connect with our team.

Our office culture is tight knit, welcoming, and genuinely fun. We make it a point to spend time together outside of work, gathering once a month at an off-site location to strengthen relationships between both of our teams. We rotate activities to keep things fresh—dinners, trivia, breweries, game nights, and more. We also celebrate holidays together, often at my home, because we truly see ourselves as a work family. When we win, we win together.

We currently have 13 full-time team members across two offices and 3 additional part-time employees. I offer competitive benefits, including a 401(k) plan, health insurance, dental and vision coverage, and unlimited PTO. We also love to make work rewarding—team outings, friendly competitions throughout the year, a highly competitive bonus plan, and birthday lunches for the entire office are all part of the experience.

If you’re looking for a place where you can grow your career, feel supported, and be part of a team that genuinely enjoys working together, you’ll feel right at home here.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Clint Harris - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.