Head of Revenue and Operations
$180k - $200kINSHUR
Overview Are you keen to work somewhere that's stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? Trusted by the world's leading platforms - Uber, Uber Eats, Amazon, Bolt, Ola, FreeNow - and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility. We are looking for an innovative and transformational Head of Revenue and Operations to join us at INSHUR! This role is Hybrid based in either our Westlake, CA, New York City, or Dallas. You'll be working on re-inventing insurance in exciting markets across multiple territories including the UK, US, and the Netherlands, with plans to expand into new European countries. Supported by (and reporting to) the Insurance Director, you'll be joining a friendly US team of 100 who believe in delivering highly innovative, data-led, sustainable insurance products by challenging everything they know about insurance. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What You'll Do As a Head of Revenue and Operations , you will own our US Insurance Operations and Sales including sales strategy, operational efficiency, P&L management, and team leadership, playing a critical role in shaping the future of our US business. You'll be working on: Driving Comprehensive Business Strategy: Develop and execute a comprehensive business strategy for US operations and sales, translating company-wide goals into measurable Objectives and Key Results (OKRs). Owning the Full P&L: Own the full P&L for the US insurance business, using data-driven analysis for forecasting, managing budgets, and controlling costs to ensure profitability and sustainable growth. Cultivating Sales Excellence: Guide a high-performing sales team by setting ambitious targets and developing data-driven sales strategies. Implement performance metrics and track progress against Key Results to drive revenue growth. Spearheading Operational Improvement: Oversee all operational aspects of the business, using data analytics to identify and lead continuous improvement initiatives that enhance efficiency, reduce costs, and improve the customer experience. Building and Developing Talent: Recruit, train, support and develop a talented team of insurance professionals, fostering a culture of accountability, collaboration, and high performance. Ensuring Cohesive Strategy Outcomes: Collaborate with other departments, including Marketing, Product, Pricing, Underwriting and Finance, to ensure cohesive outcomes by aligning departmental efforts. We'd love to hear from you if you have... High-Growth Environment Experience: Background in insurtech, fintech, or other high-growth tech-driven businesses—comfortable navigating scale, innovation, and speed. Transformational Leadership: Demonstrated ability to lead through change, driving cultural evolution, operational efficiency, and sustained sales growth in complex high growth environments. Data-Driven & Results-Oriented Mindset: Skilled in leveraging analytics and performance frameworks (e.g., OKRs) to inform strategy, track impact, and ensure accountability. P&L Mastery: Proven record overseeing full financial performance and consistently exceeding revenue and profitability goals. Operational Excellence: Experience optimizing systems, workflows, and processes to enhance performance and scalability. Expert Change Management: Ability to mobilize teams, align stakeholders, and deliver measurable transformation in fast-moving, evolving markets. Executive Communication & Influence: Exceptional at negotiating, collaborating, and engaging across diverse stakeholders, with polish in executive-level presentations. Unwavering Integrity: Leads with authenticity, accountability, and the highest ethical standards. Strategic Vision: Balances long-term growth and short-term execution—translating strategy into measurable results. We'll prioritise your application if you have... Deep Market Expertise: In-depth understanding of US insurance products, distribution channels, and regulatory frameworks, ideally including Commercial Auto. You'll love it here if you: Thriving navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Enjoy innovating with AI and other technologies to find creative solutions. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. Collaborating with AI: At INSHUR, we see AI as a powerful collaborator. We use technology to innovate, and our hiring process is no exception. For us, AI is a tool to enhance our processes and help you showcase your best self—we never use it to make the final hiring decision. We actively encourage you to use AI tools to help you shine, and you can learn more about how we collaborate with AI, and our tips for how you can too, here. What to expect from the process Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call with the Director of Insurance and People Partner to delve into the role, including technical questions and an opportunity for you to ask questions. Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Pricing, Director of Insurance, and Head of Customer Ops to review the case study and assess team fit. Final Interview: 60-minute with our CEO and People Director to gauge team and values fit, and an opportunity for you to ask questions. We encourage you to ask questions about the role and the company throughout the hiring process. We believe that this is as much an opportunity for you to interview us as it is for us to interview you. What We Offer Our budget for this role is $180,000 - $200,000 and we will take into account any previous experience and location of work when agreeing on the final offer. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays Medical, dental and vision health insurance plans
- ️ife insurance, short-term, and long-term disability benefits
- 3 weeks fully paid parental leave for all new parents, regardless of your gender
- 01(k) with 4% company match
- ️f you need any adjustments during the interview process, please let us know, and we'll do our best to accommodate your needs.
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