Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Customer Experience & Logistics Operations

Jobleads-US

Stone Alliance Group is seeking a Director, Customer Experience & Logistics to lead Customer Service, Customer Logistics and Distribution Planning. You will build scalable processes to support growth, improve the customer experience, and strengthen the supply chain.

Deep experience in customer-facing logistics and 3PL management is required. The role focuses on achieving OTIF performance, ERP-driven workflows, and continuous improvement across a high-growth environment.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Director, Customer Experience & Logistics Operations in Charlotte, NC vacancy
  •  ...Location: Miami, FL or Remote Reports to: SVP of Operations About the Role Our client, a fast-growing consumer...  ...company, is seeking a strategic and execution-focused Director, Customer Experience & Logistics to lead its Customer Service, Customer Logistics, and... 
    Operations
    Remote work

    Stone Alliance Group Career Page

    Charlotte, NC
    2 days ago
  •  ...fast-moving transportation and logistics industry. Since 2003,...  ...You'll be backed by proven operations, a proprietary tracking platform...  ...a team committed to helping customers move freight with confidence...  ...ensure exceptional customer experiences Staying informed on... 
    Operations
    Base plus commission
    Full time

    EXPRESS Family of Companies

    Charlotte, NC
    16 hours ago
  • Today’s logistics marketplace is an ever-changing landscape...  ...quoting, developing, operating, maintaining, and...  ...day operations between customer and the Company by ensuring...  ...the National Account Director to determine the...  ...sales or customer service experience desirable.Logistics... 
    Operations
    Local area

    Spot Freight

    Charlotte, NC
    4 days ago
  •  ...satisfaction by delivering outstanding lifetime experiences with solutions that always get better....  ...distributor channels by developing customer partnerships, identifying market...  ...functionally with Sales, Marketing, Service, and Operations to deliver business plans, promotions,... 
    Operations
    Full time
    Work at office
    Flexible hours

    Electrolux

    Charlotte, NC
    3 days ago
  •  ...most recognizable names in Logistics, Transportation, Fleet Maintenance...  ...Services in the World!The Customer Service Coordinator will...  ...to effectively manage shop operations.PARTS MANAGEMENT: Contribute...  ...customer service or comparable experience with issues resolution,... 
    Operations
    Full time

    Ryder

    Charlotte, NC
    16 hours ago
  •  ...Customer Service Manager, Airport Workforce Management Need Accommodation Assistance?...  ...Manager (CSM) who wants to elevate their experience, knowledge, and network within the company...  ...must ensure a safe, high performing operation by leading, engaging, coaching and developing... 
    Operations
    Work at office
    Local area
    Flexible hours
    Rotating shift

    American Airlines

    Charlotte, NC
    4 days ago
  •  ...most recognizable names in Logistics, Transportation, Fleet...  ...the World! Summary The Customer Service Coordinator will support...  ...to effectively manage shop operations. PARTS MANAGEMENT:...  ...customer service or comparable experience with issues resolution, Required... 
    Operations
    Hourly pay
    Full time

    Ryder

    Charlotte, NC
    16 hours ago
  • $100k - $115k

    4PL Customer Experience Manager At Maersk, we are transforming global logistics through innovation, digitalization, and integrated supply chain solutions. Our purpose...  ..., connecting customer objectives with operational execution across complex supply chain solutions... 
    Operations
    Full time

    Maersk

    Charlotte, NC
    1 day ago
  • $220k - $240k

     ...altogether life-changing by shaping customer-driven decision...  ...therapeutics.As the Senior Director, Customer Success for the Resins...  ...delivering exceptional customer experience across the entire lifecycle—...  ..., strategy, marketing, operations, and R&D teams to ensure customers... 
    Operations
    Full time
    Remote work

    Danaher Corporation

    Charlotte, NC
    4 days ago
  •  ...advocate industry best practicesAbout You: You have a passion for customer experience and growing revenue. You are analytical. You are organized....  .... By helping cities integrate paid parking, enforcement operations, and payment infrastructure into one software solution,... 
    Operations
    H1b
    Local area
    Visa sponsorship
    Work visa

    Passport Labs

    Charlotte, NC
    5 days ago
  • You Are:You are a customer-focused, relationship-driven professional who is passionate...  ...Support to deliver an outstanding customer experience and contribute to customer retention...  ...build their digital core, optimize their operations, accelerate revenue growth and enhance... 
    Operations
    Full time
    Live in
    Work at office
    Local area

    Accenture

    Charlotte, NC
    2 days ago
  • $75k - $120k

     ...Customer Success Manager Charlotte, NC, Durham, NC As a Customer Success Manager...  ...accountable for managing the customer experience and satisfaction of Services delivery to...  ...action in conjunction with engineering operations Welcome and act as a point of contact... 
    Operations
    Contract work
    Local area
    Night shift

    ePlus

    Charlotte, NC
    3 days ago
  • Principal Customer Success ManagerRemote US WHO WE ARECertinia (formerly FinancialForce...  ...powers and connects all aspects of services operations, from services estimation and delivery...  ...-quality services, elevate customer experiences and accelerate growth. Headquartered in... 
    Operations
    Full time

    Certinia

    Charlotte, NC
    4 days ago
  • $145k - $192.5k

     ...stakeholder.Circle is looking for a Manager, Know Your Customer (KYC) to join its Compliance Operations team and oversee the day-to-day management and...  ...constructively with stakeholders to deliver a strong customer experience.Identify, design, and implement AI-driven... 
    Operations
    Flexible hours

    Circle

    Charlotte, NC
    6 days ago
  • $90k - $110k

     ...efficiently and collaboratively every day. With customers in 40 countries, we have grown into a...  ...of accounting firms? Do you thrive operating as a strategic advisor to executive...  ...Education teams to ensure seamless customer experience across the lifecycle. Translate... 
    Operations
    Temporary work
    Work from home
    Flexible hours

    Karbon

    Charlotte, NC
    5 days ago
  •  ...ideas on how to improve and grow customer relations? Can you multi-task & wear...  ...other departments like warehouse/logistics, finance, marketing, operations, etc. · Manage & Assist with Purchasing...  ...EDUCATION AND EXPERIENCE · 4-year College degree preferred... 
    Operations
    Work experience placement
    Work at office
    Flexible hours

    Ejendals

    Charlotte, NC
    1 day ago
  •  ...account management while gaining real-world experience? We’re looking for motivated, outgoing,...  ...our clients, sales processes, and customer acquisition strategies. What You'll...  ...management, sales strategy, and business operations What We're Looking For We’re... 
    Operations
    Full time

    KLMV Group

    Charlotte, NC
    2 days ago
  •  ...Customer Support Supervisor Are you looking to make a lasting impact on enriching and...  ...Supervisor to help lead the daily operations of our customer support team across phone...  ...committed to delivering outstanding customer experiences while supporting team success. This... 
    Operations
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    Blumenthal Performing A

    Charlotte, NC
    1 day ago
  •  ...functional stakeholders to deliver exceptional customer and business results.Key...  ...related business processes to support operational excellence and data integrity.Support product...  ...initiatives.Enhance online and in-store customer experiences by driving digital marketing,... 
    Operations
    Full time
    Contract work
    Flexible hours

    Electrolux

    Charlotte, NC
    2 days ago
  •  ...love this job ~​​This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. ~ Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for... 
    Operations
    Apprenticeship
    Work at office
    Local area
    Flexible hours
    Rotating shift

    American Airlines

    Charlotte, NC
    4 days ago
  • $180k - $210k

     ...Charlotte location. We are hiring at the Director or Sr Director level.What You'll Do*...  ..., lending, risk and compliance, customer experience, and digital transformation, to provide...  ...market.* Strong understanding of banking operations, digital transformation, risk and compliance... 
    Operations
    Temporary work
    Local area

    Slalom

    Charlotte, NC
    5 days ago
  • $185k - $215k

     ...are an experienced B2B SaaS Customer Success leader with a strong...  ...KYC. You are a strategic and operational leader who knows how to run...  ...SaaS) with consumer-grade user experiences. Quantifind is a data...  ...is seeking to fill a Senior Director role on our Customer Success... 
    Operations
    Full time
    Work at office
    Work from home
    Flexible hours

    Quantifind

    Charlotte, NC
    1 day ago
  •  ...other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services....  ...enables organizations to reinvent how they operate, enhance customer experiences, and create sustainable value in an increasingly AI-driven... 
    Operations
    Full time
    Contract work
    Work experience placement
    Live in
    Work at office
    Local area
    Flexible hours

    Accenture

    Charlotte, NC
    2 days ago
  •  ...industry, delivering time-critical logistics services at over 300...  ...responsibility is to assist the operational team to deliver excellent...  ...ManagementEnsures service delivery to customer airlines is according to the...  ...on leave.Ground Handling experience at a high-volume... 
    Operations
    Full time
    Local area
    Shift work

    Menzies Aviation

    Charlotte, NC
    6 days ago
  • $45k - $55k

     ...portfolio of our insured businesses (our customers). This is a two-sided role. First and...  ...loss control partner who helps insureds operate more safely and “bend the risk curve”. We...  ...constantly looking for ways to improve their experience.  What Success Looks Like (First 6... 
    Operations
    Full time
    Work at office
    Work from home
    Monday to Friday

    Bluefields Specialty

    Charlotte, NC
    1 day ago
  •  ...relationship building to solution design and contract close, while working alongside technical experts and operations teams to deliver exceptional customer experiences. What You'll Do: Drive new business through prospecting, networking, referrals, and relationship... 
    Operations
    Contract work

    Insight Global

    Charlotte, NC
    3 days ago
  •  ...Call Center Director Our client is seeking a Call Center Director to lead and optimize a centralized customer contact and booking operation supporting a growing multi-location service organization...  ...is a results-driven leader with experience scaling contact center... 
    Operations

    Ferretti Search

    Charlotte, NC
    16 hours ago
  •  ...other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services....  ...enables organizations to reinvent how they operate, enhance customer experiences, and create sustainable value in an increasingly AI-driven... 
    Operations
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Charlotte, NC
    6 days ago
  •  ...objectiveThe Senior Strategic Customer Success Manager is a key...  ...advisor supporting customers' experience on their isolved journey. They...  ...on the team that helps directors & leads with team objectives...  ...is expected that this role operates independently with little oversight... 
    Operations
    Full time
    Work at office

    isolved

    Charlotte, NC
    3 days ago
  • $122.7k - $187.8k

     ...industry expertise to shape, move, build and operate our clients’ businesses in the cloud. To accelerate our customers transformation leveraging cloud, we combine world...  ...and talent development expertise; deep experience in cloud change management; and cloud-ready operating... 
    Operations
    Full time
    Contract work
    Work experience placement
    Live in
    Work at office
    Local area
    Remote work
    Flexible hours

    Accenture

    Charlotte, NC
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Customer Experience & Logistics Operations. Be the first to apply!