Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a growing team of two. Before becoming a State Farm agent, I worked as a team member and was also a bartender, experiences that helped me develop strong communication skills and a passion for building relationships. I attended the University of Chicago and enjoy traveling whenever I have the chance.

Community involvement is an important part of our agency. We stay active through local events and proudly support the Germantown Chamber of Commerce, building relationships with the people and businesses in our community.

Our agency offers health, life, and disability insurance, PTO, paid holidays, a Simple IRA, and a strong commitment to work-life balance. We believe in creating an environment where our team feels supported both professionally and personally.

Our culture is welcoming, competitive, and team-oriented. We enjoy working hard, having fun, and celebrating success together. I'm looking for someone who is outgoing, personable, competitive, and enjoys working with others. If you're looking for a positive team environment with opportunities to grow, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Adam Chamorro - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.