Remote Consumer Support Specialist AI & Community Insights

$75k - $90k

Workman Labs

Runway is seeking a consumer support specialist to answer creator questions via email and chat, routing recurring issues to product and engineering. This US-based, remote role pays $75,000–$90,000 per year and focuses on fast, accurate ticket handling. You will work closely with product and AI teams, identify patterns, improve self-service content, and help elevate the user experience across plans and communities. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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