Lead Quality Engineer

Description

Who we are

Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors®.

We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.


About the role

Quantum Health is seeking a Lead Quality Engineer to support our Client Analytics Platform, a cloud-based product that enables clients to access critical healthcare insights through reporting, dashboards, and analytical applications. The platform combines modern application technologies, APIs, and data services to deliver trusted information that helps clients understand performance, outcomes, and trends.

As the Lead Quality Engineer for the platform, you will be responsible for defining quality strategy, designing automated testing solutions, and establishing engineering practices that ensure the accuracy, reliability, and performance of both application and data-driven experiences. You will work across frontend applications, backend services, reporting tools, and data platforms while partnering closely with Engineering, Product, and Analytics teams.

This is a hands-on leadership role for an engineer who is passionate about automation, quality-by-design, and delivering high-quality analytics products at scale.
Location: This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America.

What you'll do (Essential Responsibilities)

Quality Engineering Leadership

• Define and execute the quality engineering strategy for the Client Analytics Platform.
• Establish quality standards, testing methodologies, and best practices across the product team.
• Champion a quality-first mindset throughout the software development lifecycle.
• Provide technical leadership and mentorship on quality engineering practices, test automation, and release readiness.
• Drive continuous improvement initiatives that enhance product reliability, performance, scalability, and maintainability.

Test Automation & Platform Development

• Design, develop, and maintain scalable automated testing frameworks for modern web applications, APIs, and data-driven platforms.
• Build automated functional, integration, regression, and end-to-end test suites supporting applications developed with JavaScript, TypeScript, Vue.js, .NET, Java, and Python technologies.
• Partner with engineering teams to implement automated quality controls within CI/CD pipelines and cloud-native environments.
• Develop systems and processes to capture, monitor, and report automated testing results and quality metrics.
• Identify opportunities to improve test coverage, automation efficiency, and engineering productivity through tooling and process improvements.

Cross-Functional Collaboration

• Partner with Engineering, Product, Analytics, and business stakeholders to understand requirements and define quality expectations.
• Participate in architecture, design, and solution discussions to ensure applications are scalable, testable, and maintainable.
• Collaborate with teams building reporting, analytics, and data solutions leveraging Snowflake, PostgreSQL, AWS QuickSight, and other data platform technologies.
• Communicate quality trends, risks, and recommendations to engineering leadership and business partners.

Product Quality & Release Excellence

• Establish release readiness criteria and quality gates for production deployments.
• Measure, monitor, and report on product quality, performance, and reliability.
• Identify areas of risk and implement mitigation strategies to improve platform stability and user experience.
• Ensure new features and enhancements meet established quality standards prior to production release.
• All other duties as assigned.

What you'll bring (Qualifications)

• Education: Bachelor's degree in Computer Science, Engineering, Mathematics, Information Systems, or a related technical field, or equivalent experience.
• Experience: 7+ years of experience in software engineering, software quality engineering, or test automation roles.
• Experience designing, implementing, and maintaining automated testing frameworks for web applications, APIs, and distributed systems.
• Demonstrated experience developing automated tests for applications built with modern technologies such as JavaScript/TypeScript, .NET, Java, or Python.
• Strong experience testing REST APIs, backend services, and data-driven applications.
• Experience working with cloud-native applications and services, preferably within AWS environments.
• Experience validating data quality and testing solutions that utilize relational databases and analytical data platforms such as PostgreSQL, Snowflake, or similar technologies.
• Experience implementing automated testing within CI/CD pipelines and modern software delivery practices.
• Strong understanding of Agile development methodologies, software development lifecycle practices, and quality engineering principles.
• Experience leading quality initiatives, influencing engineering practices, and mentoring team members.
• Strong analytical, problem-solving, and communication skills.
• Excellent communication and collaboration skills with technical and non-technical stakeholders.
• Demonstrated leadership, program management, and strategic planning capabilities.
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and protecting the sensitive data entrusted to us.

Preferred Qualifications

• Experience supporting business intelligence, analytics, or reporting platforms.
• Experience within healthcare, healthcare technology, or other regulated industries.
• Familiarity with HIPAA, data privacy, and security best practices.

#LI-AK1 #LI-Hybrid #LI-Remote

What's in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

California Employee and Job Applicant Notice of Collection of Personal Information: If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here:
California Employee and Job Applicant Notice

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.