Technical Account Manager SME
Qualys
Technical Account Manager
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Technical Account Manager is in charge of managing the relationship with small and medium enterprise customers and the primary responsibility is to ensure the customer's satisfaction. The post-sales account manager (SME) will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services.
The Technical Account Manager (TAM) will connect on a regular basis with our existing customers and perform technical checkups. The TAM will serve as the primary point of contact for his/her customers and will assist with inquiries with the help of the resources such as support, pre-sales or management. He/She will be responsible for gathering customer feedback, details, and use cases and delivering it to the internal organization/product manager as data points to drive product and company direction.
Success of this role will be measured by the annual renewal rate and upsell rate of SME customers, and their overall satisfaction. The TAM will work closely with pre-sales to help close customers from a technical perspective.
Qualifications: Ideal candidate will come from a security and systems/networking background. General knowledge of current IT security fields including firewall, IPS/IDS, vulnerability management, network scanners, PCI, policy compliance/GRC-IT and audit tools, other enterprise security solutions 2-3 years of experience in the software-as-a-service (SaaS) industry providing network security, IT-auditing and policy compliance solution and applications Knowledge in variety of federal regulatory compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, FISMA, SCAP etc. Knowledge of auditing frameworks a plus: CIS, NIST, CobiT, ISO27001, ITIL, NERC-CIP etc. Must possess an excellent work ethic with a "make it happen" attitude. Excellent written and verbal communication skills. Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc.
Qualys is an equal opportunity employer, please see our EEO policy.
- ...the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn. GENERAL FUNCTION The Account Manager analyzes and consults with Fortune 1000 companies on their benefit programs with the target on vision benefits. The Account Manager...SuggestedMinimum wageFull timeLocal area
EssilorLuxottica
Mason, OH1 day ago - ...Business Development Manager This privately held financially stable client is seeking a Business Development Manager to be the main... ...face to face with main contacts. Open discussion lines with accounts to create a better streamlined conversation on accounting and/or...Suggested
MRINetwork
Kings Mills, OH11 hours ago - ...The ideal candidate is a relationship builder with a strong passion for sales. You will be responsible for managing and growing assigned key accounts. Responsibilities Own the end-to-end sales cycle: advance sales opportunities from qualified leads to closed revenue Maintain...Suggested
FX Staffing
Mason, OH2 days ago - ...Technical Account Manager, Beauty & Personal Care IMCD US currently has an opening for a Technical Account Manager for our Beauty & Personal Care business unit. This role is based in the Midwest (IL, IN, OH). The Technical Account Manager will drive sales growth by...SuggestedFull timeWork at officeLocal areaMonday to FridayShift workNight shift
IMCD
Kings Mills, OH4 days ago $100k - $140k
...Technical Account Manager –Printing Inks & Packaging Michigan, Michigan, United States Or refer someone About the job Technical Account Manager –Printing Inks & Packaging EXECUTIVE HUMAN RESOURCE SERVICE Human Resources Consultants POSITION: Technical Account...SuggestedWorldwideRelocationRelocation packageFlexible hoursExecutive Human Resource Service
Kings Mills, OH11 hours ago- ...Inside Sales Account Manager Our client is seeking an Inside Sales Account Manager to join their growing team. This is an excellent opportunity for someone who enjoys building relationships, staying organized, and helping customers find solutions that meet their needs...
FX Staffing
Mason, OH2 days ago - ...Outside Technical Sales Representative Location: Cleveland, Columbus OH or Chicago, IL Job Summary: The Outside Technical Sales Representative represents the company and its partner brand by serving as a key customer-facing resource for engineered products and...
Forest Recruiting Group aka Affiliated Recruiters Network
Kings Mills, OH4 days ago - ...Technical Account Manager Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise...Remote work
Qualys
Kings Mills, OH3 days ago $5,000 per week
...The Model (Why Top Sales Professionals Join Us) At GHA Technologies, you don’t just close deals—you: ✅ Prospect and win new accounts ✅ Keep and grow those accounts for years ✅ Build a recurring, compounding income stream This starts as a hunting role Then...Currently hiringDay shiftGHA Technologies, Inc
Mason, OH1 day ago- ...candidate will have over 12 years of client-facing experience and significant knowledge of ServiceNow modules. Responsibilities include managing revenue targets, facilitating cross-team collaboration, and enhancing service delivery while nurturing strong partnerships with...
- Title: Category Manager II Location: Mason, OH, US, 45040 Requisition Number: 223967 Job Description Cintas is seeking a Category Manager... ...reviews. Understand external markets and competitiveness and technical constraints of the supply base. Ensure deep understanding of...Full timeWork at officeLocal areaShift workDay shift
- ...Position: Technical Program Manager Location: Pulse Point, 4361 Irwin Simpson Rd, Mason, OH 45040. Hybrid work model: 1–2 days per week in office, remote work the other days. Work Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Responsibilities Oversee program planning and...Work at officeLocal areaRemote workMonday to Friday2 days per week1 day per week
The Elevance Health Companies, Inc.
Mason, OH11 hours ago - ...with Regional Headquarters in Biberach, Germany and Singapore. For further details visit RHAero.com. Job Summary: Technical Program Manager (TPM) position provides internal technical support for OEM engine and GSE programs by supporting customers, sales, sourcing...Local areaWorldwide
RH Aero Systems
Mason, OH11 hours ago - ...Anticipated End Date: 2026-07-15 Position Title: Technical Program Manager Job Description: Technical Program Manager Location : Ideal candidates will be able to report to our Pulse Point location at 4361 Irwin Simpson Rd, Mason, OH 45040 This...Temporary workWork at officeLocal areaMonday to Friday2 days per week1 day per week
Elevance Health
Mason, OH3 days ago - ...Account Executive TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry... ..., Regional Chains, and GPO partnerships. Unlike account management roles that emphasize farming existing customers, this position...Long term contractWork at officeLocal area
TriMark USA
Kings Mills, OH4 days ago - ...Summary Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities. Manages book of business and directs the work of a... ...Manages dedicated service team; Serves as technical expert, assisting department members to resolve...Work experience placementWork at office
Alliant Insurance Services
Kings Mills, OH11 hours ago - FX Staffing is seeking a passionate sales professional to manage and grow key accounts in Mason, Ohio. The ideal candidate should possess a bachelor's degree or 3-4 years of relevant sales experience. Responsibilities include managing the entire sales cycle, maintaining...
- ...Account Manager LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a... ...Grow Capabilities Promote Inclusion Motivational Fit Technical Skills LyondellBasell is an equal opportunity employer....Contract workFlexible hours
Lyondellbasell Industries Nv Class
Kings Mills, OH1 day ago $114k - $142k
...You will report directly to our Sales Manager and you'll work remotely for our Industrial... .... Develop and execute territory key account plans to drive revenue growth and achieve... ...of experience in account management or technical sales, with a proven track record of managing...Permanent employmentTemporary workWork experience placementWork at officeRemote workFlexible hoursHoneywell
Mason, OH3 days ago$162.05k - $201.29k
...Global Enterprise Account Manager As an Enterprise Account Manager at HP, you will play a pivotal role in driving the sales of HP's Personal Systems products, services, and solutions. You will be tasked with developing robust customer relationships and independently...Full timeContract workTemporary workWork experience placementLocal areaRelocationFlexible hoursShift workHP Development Company, L.P.
Kings Mills, OH2 days ago$100k - $143k
...Enterprise Account Executive The Enterprise Account Executive is responsible for selling the full suite of our solutions to drive... ...overall growth by delivering sales through strategic account management, influence, relationship-building, and value-based selling. An...Work experience placementWork at officeLitera Corp.
Kings Mills, OH11 hours ago- ...Account Executive Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and...
Saviynt
Kings Mills, OH11 hours ago $220k - $300k
...Enterprise Account Executive (Ohio - SLED) Ohio, United States Who We Are Verkada... ...sensors, alarms, intercoms, and visitor management. We've got serious momentum in the... ...landing new business; 2+ years selling technical solutions or products to the Public Sector...Full timeLive inLocal areaWork visaFlexible hoursShift workVerkada
Kings Mills, OH11 hours ago- Cintas is seeking a Manager - SAP Technical to lead IT activities within the Information Technology department, focusing on SAP application management and project oversight. The role requires a Bachelor's degree in IT and a minimum of 10 years' experience in IT, with significant...
- Cintas is currently looking for a Manager - SAP Technical within the Information Technology department. The Manager is responsible for planning, organizing and overseeing all approved information technology activities for the assigned functional area(s) of support; designing...Work experience placementLocal area
- Description: CAREER OR JOB? If you want a career, Rent-2-Own is the company for you! We're a fast growing company and looking for the next ROCKSTAR ... could it be you? What kind of rockstar are we looking for? Someone who: Has the drive to grow...
rent 2 own
Mason, OH11 hours ago - ...USA. For further details visit RHAero.com.Position SummaryThe Account Manager, Americas is responsible for building and maintaining strong... ...satisfactory resolution.Collaborate with internal teams to troubleshoot technical or operational challenges.Sales and Upselling:Identify...Temporary workWorldwide
RH Aero Systems
Mason, OH3 days ago - ...Global Channel Management is a technology company specializing in recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience across various verticals. GCM understands the challenges companies face in acquiring the skills and...
Global Channel Management
Mason, OH2 days ago - ...financial resources by projecting a return on monies spent and managing to a marketing expense budget. Responsible for executing effective... ..., and quarterly strategy to increase market share through key account development including prospecting/diversification and call...Night shiftWeekend workAfternoon shift
MRINetwork
Kings Mills, OH11 hours ago - ...Account Manager Mason, OH, United States Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Account Manager requires: ~5+ years business experience, preferably in provider...
Global Channel Management
Mason, OH1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Account Manager SME. Be the first to apply!
