Dispatcher - Dray Operations

Job Title: Dispatcher – Drayage Operations Location: Union, NJ (On-Site) Employment Type: Full-Time About Bound Logistics Bound Logistics is a growing drayage and intermodal transportation provider serving customers throughout the Northeast. We pride ourselves on reliable service, strong carrier relationships, and operational excellence at the NY/NJ and Philadelphia ports. As we continue to expand, we are looking for an experienced Dray Dispatcher to join our operations team who understands port operations, drayage terminology, and the fast-paced nature of container logistics. The ideal candidate will have hands-on experience dispatching dray trucks, coordinating with drivers, terminals, and customers, and managing loads within a transportation management or port operating system such as Port Pro (or similar). Key Responsibilities Dispatch and coordinate daily dray operations, including container pickups, deliveries, and returns Assign loads to drivers based on availability, port appointments, and customer requirements Monitor driver progress and provide real-time updates to customers and internal stakeholders Communicate effectively with drivers, terminals, steamship lines, and customers Manage port appointments, container status, and turn times Troubleshoot delays related to port congestion, chassis availability, or equipment issues Ensure accurate data entry in Port Pro or equivalent system Maintain compliance with company policies, safety standards, and customer requirements Qualifications & Experience Minimum 2+ years of experience dispatching in a drayage/intermodal environment Strong understanding of drayage terminology, port operations, and container movement Familiarity with NY/NJ and Philadelphia ports Experience using Port Pro or similar dray/intermodal dispatch software (e.g., Trinium, DrayMaster, 3Gt, TMS systems) Ability to multitask, problem-solve, and perform under pressure in a fast-paced environment Strong communication and organizational skills Ability to work early mornings or flexible hours as needed in port operations Spanish language skills are a plus (preferred but not required) What We Offer Competitive salary based on experience Opportunities for growth within a rapidly expanding logistics company Collaborative and team-oriented work environment Health benefits and PTO (if applicable — adjust based on your actual offering) How to Apply Interested candidates should submit their resume to View email address on click.appcast.io for consideration. #J-18808-Ljbffr Bound Logistics