Care Coordinator

Responsibilities Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments Perform outbound calls and respond to inbound calls from patients, providers, and Village resources Complete non-clinical screenings and pathways under the guidance of the Manager; escape to Integrated Care Nurse as needed Assist the clinical team with moving patients through the continuum of care by completing tasks as directed Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs Communicate directly with patients in a timely and professional manner Maintain accurate, complete, and confidential documentation Demonstrate exceptional two-way communication, both oral and written Act in alignment with DaVita’s mission and values to deliver high-quality patient care. Requirements High school diploma or GED required 2+ years of experience in a professional office environment Ability to handle confidential information with discretion and sound judgment Strong verbal communication skills Proficiency in Microsoft Office, Excel, and Outlook Prior experience with Electronic Medical Records preferred Commitment to service excellence and patient satisfaction Ability to work autonomously while collaborating effectively with the team Home workspace must provide a quiet, private environment with reliable high-speed internet. Core Competencies Demonstrates strong verbal communication and organizational skills while coordinating patient care and managing confidential information. Proficient in Microsoft Office and experienced in collaborating with clinical teams to enhance patient satisfaction and access to resources. Highest-signal resume keywords Patient Care Coordination Verbal Communication Skills Microsoft Office Proficiency Electronic Medical Records Experience Confidential Information Management ATS Optimization Keywords Hard Skills Patient Care Coordination Non-Clinical Screenings Referral Management Documentation Accuracy Electronic Medical Records Soft Skills Two-Way Communication Discretion and Sound Judgment Autonomous Work Team Collaboration Service Excellence Commitment Certifications & Qualifications High School Diploma GED Industry Keywords Patient Satisfaction Continuum of Care Integrated Care Health Plans Dialysis Clinics Tools & Technologies Microsoft Office Excel Outlook #J-18808-Ljbffr Jobtailor